Contact us

All lines are open Monday to Friday between 9am and 5pm unless otherwise stated. Lines are closed Saturdays, Sundays and public holidays. An out of hours service is available for emergencies.

Contacting the council

Switchboard 020 8748 3020

Emergencies out of hours 020 8748 8588

Text Relay Service - deaf and hard of hearing customers who wish to use the Text Relay Service, please dial 18001 followed by the council switchboard number, 0208 748 3020.

Hammersmith & Fulham Council
Town Hall, King Street
Hammersmith
London W6 9JU
Hammersmith Town Hall (Google map)

Benefits

Council tax support, housing benefit, free school meals, school clothing grants

020 8753 6681

benefits@lbhf.gov.uk

Our busiest times are all day Monday and between 12noon and 2pm on other weekdays. If you can, please try to avoid ringing us at these times.

Building control

buildingcontrol@lbhf.gov.uk

020 8753 1081

Cleaner, greener hotline - report a problem

Refuse collection, street cleaning, recycling, graffiti, dumped rubbish, dog fouling, bulky waste collections.

020 8753 1100

cleaner.greener@lbhf.gov.uk

Report a problem online

Council tax

020 8753 6681

counciltax@lbhf.gov.uk

Our busiest times are all day Monday and between 12noon and 2pm on other weekdays. If you can, please try to avoid ringing us at these times.

Complaints

020 8753 2456

handfintouch@lbhf.gov.uk

Make a complaint online

Compliments

Send us a compliment

Electoral services

020 8753 4466

electoral.services@lbhf.gov.uk

Emergencies out of hours

020 8748 8588

Environmental protection

020 8753 1081

environmentalprotection@lbhf.gov.uk

Freedom of Information Request

handfintouch@lbhf.gov.uk

Make a request online

H&F Direct Centre

Health and care

Social care services for adults or children, health services, public health.

For adults: 020 8753 4198 – Option 3

For children: 020 8753 4198 – Option 2

h&fadvice.care@lbhf.gov.uk

H&F advice centre

Housing

Libraries

24 hour telephone service

020 7361 3610

libraries@lbhf.gov.uk

Licensing

020 8753 1081

licensing@lbhf.gov.uk

Media and press office

Media enquiries, latest news, advertising, marketing.

020 8753 6597

press.office@lbhf.gov.uk

My Account support - For help with problems such as creating an account, logging in, resetting your password, registering for specific services, or viewing your services.

0208 753 4214

myaccountsupport@lbhf.gov.uk

Parking permits

020 8753 6681

parkingpermits@lbhf.gov.uk

Visitor Parking Permits

Parking services

Pay a parking fine

Report abandoned vehicles or faulty pay & display machines.

020 7371 5678 Mon - Fri 8am to 5pm and Sat 9am to 5pm

enquiries@lbhfparking.com

Payments