Contact us
How to contact the cost-of-living and welfare benefits team.
Cost-of-living support team
If you are a resident of Hammersmith & Fulham, the cost-of-living crisis team can help you to access support for the cost-of-living crisis. The team can provide guidance and advice on services and support across the council and voluntary sector.
You can:
- get a fast response by sending us a message using our cost-of-living enquiry form.
- contact us on our free phone number 0800 917 6994. The line is open 8am to 6pm, Monday to Friday
- visit us at 145 King Street in Hammersmith, between 9am and 5pm, Monday to Friday.
Alternatively, you can email us at costoflivingteam@lbhf.gov.uk
Or use our web assistant to help you find the information you need. You can ask for help from an advisor during office hours. See the speech icon in the bottom-right corner of the screen.
Welfare benefits team
Council tenants can contact the welfare benefits team by phone on 020 8753 5566 or email welfare.benefit@lbhf.gov.uk
Help for Households campaign
Help for Households - Get government cost-of-living support
Cost of Living Payments
For guidance on getting extra payments to help with the cost of living if you’re entitled to certain benefits or tax credits see Cost of Living Payments (GOV.UK).
Do you live in Hammersmith & Fulham? If so, you can get advice on how to claim these benefits. Please call our cost-of-living crisis team on 0800 917 6994.
Cost-of-living guide
Our latest Cost-of-Living crisis booklet will be distributed to all schools, libaries, GPs offices and local charity partners. It is packed with details about the help and support available - including from our dedicated team.
Read the booklet here on Yumpu.com
You can translate our plain text version of the H&F Cost-of-Living guide into more than 100 different languages.
Mencap has produced easy read guidance explaining the cost of living crisis.