Freedom of information

The Freedom of Information Act 2000 and Environmental Information Regulations 2005 give you the right to ask for information held by public authorities. This Right to Know allows you to access a range of our recorded information, such as emails, minutes of meetings, research or reports.

Information is also available on the following pages:


Freedom of information gives you two related rights:

  1. the right to be told if information exists
  2. the right to receive information (and where possible, in the manner requested) subject to certain exemptions.

Make a request

To make a request:

  • email us at
  • write to us H&F InTouch, Executive Services, Room 229, Hammersmith Town Hall, London W6 9JU
  • call us on 020 8753 2456 (9am to 5pm)

Make a request online

When making a request:

  • be as specific as possible, providing as much detail as you can to enable us to respond effectively
  • tell us your preferred format for receiving the information, for example by email, or as a paper copy.

Once we receive enough information to process your request we have 20 working days to respond.

To see what information is already available visit our publication scheme page or download the publication scheme definition document (pdf)

More details about how we use information can be found in our information charter.

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