Secure online payments

Hammersmith & Fulham Council 24 hour secure internet payments

Choose Other council invoices to pay invoices not listed above, including leaseholder services, building control, residential care and more. Please make sure you are using the invoice number not the customer account number to make your payment.


Once you get to the payment screen, please do not use the navigation buttons in your browser for navigation, but use the Continue and Back buttons shown on the payment pages. If you wish to return immediately to the H&F home page from any screen always use Cancel.

Credit cards

Your can make a payment with the following cards: Maestro, Delta, MasterCard or Visa.

We no longer charge credit or debit card handling fees.

Make sure you only pay once

There may sometimes be a delay in processing your payment, so please wait until you have received confirmation, before trying again.Your bank may have reserved funds to the value of the payment. If you resubmit your payment before receiving confirmation, it is likely that your payment will be duplicated.

Security information

Your payment card details are directly processed by the Payment Management division of Capita Software Services, and are not collected or accessible by the council. Capita Software Services’ online payment solutions are independently assessed and the company is certified by Visa Europe as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor - further information on this standard can be found by clicking here (opens in a new window).