Telephone system fault

We are sorry, some of our phone lines are down and you may not be able to get through at the moment. We are working to get this problem resolved. Please accept our apologies for the inconvenience.

Services affected include council tax, housing benefits, business rates, parking and housing repairs. See contact us for more information.

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Windrush residents

Commonwealth citizens (known as ‘Windrush’ cases) who are H&F residents and don’t have documents to demonstrate their status, can get help from:

If you’re having difficulties relating to housing benefit, council tax support or universal credit, or in accessing any other council services, please contact us using the details on this page, H&F Council contact details.



Annual council tax booklet

Take control of your council tax

Direct debit really is the smart way to pay your council tax. Set up a direct debit and payments are made automatically but you stay in control. Find out more about paying by direct debit.

Being ruthlessly financially efficient

 Want to stay connected with H&F? Sign-up to the council