H&F customer service centre

145 King Street, Hammersmith, W6 9XY

Google map - 145 King Street

Nearest tube stations are Hammersmith or Ravenscourt Park
Buses: 27, 266, 267, H91, 190, 391

145 King Street is wheelchair accessible and has a portable hearing loop.

You can do lots online in My Account. Create an account for quick and secure access to many of our services including council tax and benefits.

Go to My Account

Book an appointment

Pay online 

Pay by phone - 020 8753 1930 or 020 8753 6681 - 24 hours a day, 7 days a week. We accept Visa, Mastercard, Maestro, Delta and Solo cards

Services at the new centre

Normal opening hours

  • Benefits service, business rates (by appointment only)
  • Council tax (where you can self-serve)
  • Monday to Friday, 9am to 5pm 
  • Pay & park service (parking permits and cashiers, no appointment necessary)
    Monday to Friday, 9am to 5pm 
  • Blue Badge, Taxicards and freedom passes (by appointment only)
    9am to 5pm Monday, Tuesday, Wed, Friday. 9pm to 4pm Thursday 
  • ​​Collection of council housing rent Monday to Friday, 9am to 5pm (by appointment only)

Normal open hours for telephone enquiries


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