Council tenants

Report repairs by phone, online, in person or by making an appointment.

How to pay rent, report repairs, be a good neighbour, and all other aspects of your tenancy

Pay your rent - Plus how we calculate your rent and how to get help if you're struggling with bills.

How we work out your tenant service charge for caretaking, lifts, grounds maintenance and more.

Information on estate services including communal areas, grounds maintenace and trees, caretaking services and estate security.

To swap your home with another council or housing association tenant anywhere else in the country, see exchanging your home

How to get involved in meetings to help make decisions about housing through our resident involvement programme.

The legal steps we can take if someone is squatting or illegally occupying a property.

What you can do to stay safe and how to report a problem. - your safety

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