Council tenants

Housing Online

Housing Online is a quick and convenient way for council tenants or residents who are on the housing register to bid for a home, manage contact details and receive messages. You can report problems within your block or estate such as flytipping, cleaning and caretaking or obstructive parking to the council via Housing Online.

Log in to or register for a My Account to access the housing portal.

Your tenancy 

Starting your tenancy

Making changes to your tenancy

Ending your tenancy

Finding a more suitable home

Buying a home

Looking after your home

Managing condensation and mould

Reporting repairs

Your safety, fire gas and asbestos

H&F Fire Safety Plus

Your rent

Paying your rent

Benefits advice for council tenants

Thames Water billing transfer

Your neighbourhood

Resolving neighbourhood problems

Looking after your estates and green spaces

Resident involvement

Contact us

Contact us about housing