My Account
My Account provides secure and quick access to council services, including many online forms. Find out more about My Account.
Council tax and benefits accounts
We have launched a new way to manage your council tax and benefits accounts. To access your council tax or benefits accounts in the new system you just need to log in or register and then add your service. You will need to do this even if you already manage your council tax or benefits account online in the old system.
We are sorry for the inconvenience this change will cause but we hope you find the improvements to the service make managing your accounts easier. Find out more about the new system.
Rent accounts
If you live in council rented accommodation, you can view and manage your rent account online. Log in or register to manage your rent account online.
Housing Online
Housing Online is a quick and convenient way for council tenants or residents who are on the housing register to manage their rent account, bid for a home, manage your contact details, receive messages, and report problems to the council. Log in or register to access Housing Online.
You can view properties without a housing online account but you must log in to or register with My Account first
Access other online accounts
Some of our online accounts are not part of My Account. Please note that your My Account log in details will not work with these accounts
Popular forms
- Council tax - moving in, moving out
- Council tax - set up a direct debit
- Change of address or vehicle form for resident parking permits
- Parking permit refund request
- Report an environmental problem
- Free school meals and clothing grants
- Am I registered to vote in H&F?
- Benefits change of circumstances
- Apply for the housing register
- Council tax - sole occupier discount
- Request pest control appointment
- Apply for a Resident parking permit
- Payments
Can’t find what you are looking for?
Visit the main council website if you're looking for information or other services.