We are currently carrying out surveys on all our properties to help understand what further improvement works and future-proofing is needed to your home.
Our contractor, Ridge and Partners LLP and our internal surveyors are doing the stock condition surveys across H&F.
You will receive a letter in advance for when surveyors are due to be visiting your area.
Book an appointment
If you would like to make an appointment for a set day and time that works best for you, please email Ridge at survey@ridge.co.uk or call 08000 862 651.
Frequently asked questions
What is a stock condition survey?
A stock condition survey is a visual inspection of the fixtures and fittings in your home, such as bathrooms, windows and doors. Once we have this information, we can plan any future maintenance. A stock condition survey should take no longer than 45 minutes to complete.
Where will the surveyor need to access?
The surveyor will need access to all rooms, downstairs and upstairs, cellars, roof spaces, boiler, electric fuse box and gas meter.
When will this be happening?
You will receive a letter to say when the surveyors will be in your area or you can make an appointment with them.
How long will the survey take?
The inspection should take approximately 35 minutes. This will vary however depending on the size of your home and whether the surveyor has already inspected similar homes in your area.
What if I miss the surveyor’s visit?
If you’re not at home, you will be left an appointment card so you can book a more suitable time for the surveyor to visit.
Does this mean I will be getting improvement works?
Not necessarily. The surveyor will collect information on fixtures and fittings. Once all the surveys are complete, the information will give us a short, medium and long term view of future maintenance and improvement programmes needed in H&F. If works are needed on your home after the survey visit, we will be in touch with you to arrange for the works to be carried out. If you have any further questions, please contact survey@ridge.co.uk.
For any questions regarding the stock condition surveys, please contact H&F Council’s Communications Coordinator Megan Ash at megan.ash@lbhf.gov.uk or call 07956 994766.