Welcome!
We want you to be happy and settled in your new home. The following information will help you to settle into your home and to support your tenancy with the council.
We understand that renting a home can be daunting, so if you need some advice or if you have any problems, your local housing office can help.
If you are a new council tenant, you will have signed your tenancy agreement, which is a formal contract between you and the council.
The tenancy agreement explains:
- your rights and responsibilities as a council tenant
- how to pay your rent and other charges
- who is responsible for repairs and maintenance
- what could cause you to be evicted.
You can contact your housing officer if there's anything you don't understand.
North area team
020 8753 1600
New Zealand Way, White City Estate, W12 7DE
hammersmithnorth@lbhf.gov.uk
South area team
020 8753 1600
Fulham housing office, Cobbs Hall, 226 Fulham Palace Road, SW6 6LL
fulhamsouth@lbhf.gov.uk
Offices are open from 9am to 5pm, Monday to Friday. Please book an appointment by calling 020 8753 1600 or email the relevant office.
Drop-in appointments are also available for urgent issues.