Pest control

From bedbugs to mice, rats to ants, Hammersmith & Fulham Council’s Pest Control team uses its experience and local knowledge to tackle pests, with rapid response times and highly competitive charges.

Whether the infestation is simply a nuisance, or if it poses a threat to health, the team offers a service to residents and businesses.

The Pest Control team offers advice and information to businesses and residents on pest control and a service to treat infestations of rats, mice, clothes moths, bedbugs, fleas, cockroaches, pharaoh ants and wasps nests.

Fees are charged on a sliding scale, with appointments Monday to Friday (excluding bank holidays), and time slots of 10am-1pm or 1-4pm.

If you are self-isolating and concerned about a pest problem, please email pestcontrol@lbhf.gov.uk with name, address and phone number and a description of your problem and we can get back to you.

Meet the team 

Stephen Hare, H&F pest control manager
Image caption: Stephen Hare, Pest Control Manager

Stephen Hare, Pest Control Manager

Born and raised in west London, Stephen leads the team which tackles pests throughout Hammersmith & Fulham. He responds to reported pests throughout the borough

Adam Swift, Business Support & Pest Control Officer

Coordinating the administrative side of the department and answering calls, Adam ensures the smooth running of the busy Pest Control section at Beavor Lane, Hammersmith

Des Leopold-James, Pest Control Officer

With a quarter of a century’s experience in pest control, Des has worked for Hammersmith & Fulham Council’s team for 13 years. He is responsible for the Fulham end of the area.

George Anderson, Pest Control Officer

George has 15 years’ experience in pest control, and has worked for several London councils. He concentrates on the north side of the borough.

Contact us

For bookings and payments please call 020 8753 1081.

For queries please email pestcontrol@lbhf.gov.uk

Our opening times are 9am-5pm, Monday to Friday (excluding bank holidays).

Charges

We offer clear, competitive and transparent charges – detailed below. We accept debit and credit card payment, and cheques.

You can pay when booking the first visit. Bookings can be cancelled with 7 days’ notice. A course of treatment can cover a six-month period.

Rats

A pest treatment for rats costs £96 and is for three visits to the property. We remove the bait if we find no evidence of rat activity on the third visit.

If additional visits are needed these will cost £39 each.

More information about rats

Mice

A pest treatment for mice costs £124 and is for three visits to the property. We remove the bait if we find no evidence of mice activity on the third visit.

If additional visits are needed these will cost £39 each.

More information about mice

Fleas and common clothes moths

A pest treatment for fleas or common clothes moths costs £112

This price is based on one visit and three rooms - additional rooms cost £15 each.

More information about fleas

Wasps

A pest treatment for wasps costs £68 and is for one visit.

More information about wasps

Bedbugs

A pest treatment for bedbugs costs £222

This price is based on two visits to the property covering two bedrooms. Additional rooms cost £26 each.

If further visits are needed these will cost £108.50 each.

More information about bedbugs

Cockroaches

A pest treatment for cockroaches costs £149 and is for three visits.

Any additional visits are charged at £47 each.

More information about cockroaches

Pharaoh and tropical ants

A pest treatment for pharoah or tropical ants costs £121 and is for two visits.

Additional visits are charged at £59 each.

Garden ants

A pest treatment for garden ants costs £49 for one visit for up to four rooms.

Other pests

Contact us about treatments for pests not listed. Prices will be given if the booking can be made.

Commercial hourly charge

£120 for the first hour, then £61 per 30 minutes.

Missed or cancelled appointment

If you need to cancel or re-arrange an appointment, please contact us at least 24 hours before the appointment time.

You will be charged the cost of an individual visit if:

  • you cancel less than 24 hours before your appointment
  • our officer calls and you are not at home
  • any required preparatory work has not been completed
  • we cannot do the work as expected for any reason due to the customer.

Pests we don't treat

  • Foxes

    We don’t provide any fox control services. For further information about foxes please see our advice on foxes.

    We recognise that foxes can be a real nuisance and we record details of fox sightings. If you know of any fox dens on council land please let us know by using the contact details at the top of the page.

    We have no objections if you want to independently arrange for a private contractor to deal with foxes on your property.

    Legally, there are two methods for killing foxes:

    • shooting
    • cage-trapping, in combination with a lethal injection.


    Shooting is often too dangerous for urban areas. Cage trapping and lethal injection is expensive. Only a vet can administer a lethal injection and many vets are unwilling to put down healthy animals.

    Even if these measures work, newly-vacated territory may be quickly occupied by other foxes, often within days, and competing foxes can fight over the territory, causing more nuisance.

    Some pest control companies will kill foxes. If you decide to employ someone to kill a fox on your property, you will also be responsible for disposing of the animal.

    For humane, non-lethal solutions to fox nuisance, visit the fox deterrence website or call 01892 824 111.

  • Oak Processionary Moths

    These moths have been found in parts of west London. Please keep an eye out for them during spring and summer and report any sightings to the pest control team on 020 8753 1081.

    For more information on Oak Processionary Moths visit the Forestry Research website.

  • Pigeons

    Pigeons carry diseases such as salmonellosis, tuberculosis and ornithosis.

    Their droppings, nesting material and carcasses contain a wide variety of mites and insects. These can infest areas where people live and can cause skin irritation, disease or allergic reactions.

    There are no rules about feeding pigeons but in extreme cases we can consider an alleged offence of ‘littering’. It is an offence to drop litter anywhere in a place in the open air to which the public are entitled or permitted to have access. The food being deposited might constitute ‘litter’.

Health and safety

We take all reasonable precautions to prevent any risk to health from pest control treatments. Our pest control officers are fully trained, qualified and experienced.

Before carrying out any treatment, we assess the risks of people or pets coming into contact with pesticide. We only lay bait in protected containers, clearly marked ‘POISON’ and we position these to minimise the risk of children or animals touching them.

We hand out safety information about the type of pesticide we use, and a safe procedure for disposing of dead rodents to minimise the risk of secondary poisoning of other animals.

In the case of rats and mice we revisit premises to check the effectiveness of the treatment and to collect unused pesticide.