What is the Blue Badge for?
The Blue Badge helps people with significant walking difficulties to park close to places they wish to visit.
The badge is personal to you and can be used in any vehicle in which you travel either as a driver or a passenger.
Where can I park with a Blue Badge?
Blue Badge holders can park:
- in any shared use parking bay for ‘Pay and Display’ and residents
- on single or double yellow lines (for up to three hours, except where there is a ban on loading or unloading)
- in a Blue Badge parking bay (as long as it is not individually numbered).
Please remember, you must display both your badge and clock to park on yellow lines or in a disabled parking bay.
Misuse of Blue Badges
To stop people misusing Blue Badges, we issue parking tickets to vehicles parked incorrectly or appearing to break the rules. In some circumstances, we may need to move vehicles to our car pound. Where we believe there is clear evidence of a Blue Badge being misused, we may also prosecute the person believed to have misused the badge.
If you receive a parking ticket while displaying a Blue Badge, you have the same rights to challenge it as any other motorist.
If you see anyone who you believe is fraudulently using a Blue badge, contact the Blue Badge fraud team by email to email@example.com.
Who can apply for a Blue Badge?
You are automatically entitled to a badge if:
- you are registered severely sight impaired (blind)
- you receive Disability Living Allowance (DLA) – High Rate Mobility Component
- you are in receipt of Personal Independence Payment (PIP) and have scored eight points or more in the ‘Moving Around’ category within the Mobility Component
- you receive a war pensioners’ mobility supplement
- you have received a lump sum payment within tariffs 1 to 8 of the Armed Forces Compensation Scheme and you have been certified as having a permanent and substantial disability.
- you drive a vehicle regularly, have a severe congenital disability in both arms, and are unable to operate, or have considerable difficulty in operating, all or some types of parking meter
- you are in receipt of Personal Independence Payment (PIP) and have scored ten points in the ‘Planning and Following a Journey’ category within the Mobility Component as you ‘cannot undertake any journey because it would cause overwhelming psychological distress to the claimant’.
See Documentary evidence required for a Blue Badge application for more details
You may also qualify for a badge if you have an enduring and substantial disability which causes you, during the course of a journey to:
- be unable to walk
- experience very considerable difficulty whilst walking, which may include very considerable psychological distress
- be at risk of serious harm when walking or pose, when walking, serious harm to any other person. (new text)
Children under 3 years
Under special circumstances, applications may be made for children from 0-3 years old if they suffer a condition that either requires the transportation of bulky medical equipment at all times or the possibility of immediate transportation for emergency treatment.
If you do not meet one of the automatic criteria, but you have a permanent and substantial disability that makes walking difficult, we will need to assess your eligibility. This may take longer to process and you may be asked to attend a mobility assessment with a qualified occupational therapist.
We don’t issue Blue Badges for people with temporary conditions, such as broken legs or hip replacements, unless there are other substantial mobility issues.
Only one badge can be issued per person for their personal use in whichever vehicle they travel.
In certain circumstances, if you can’t sign the application yourself, we need your photograph and details, but someone else can sign the application on your behalf. We will ask this person for proof they have the power to do this, for example proof of power of attorney.
How to apply for a Blue Badge
The quickest and easiest way to submit your application is online via the GOV.UK website.
You will have the option to upload your documents and a photograph as you progress your application.
This is a new version of the online form and GOV.UK are inviting you to tell them what you think of it. We encourage you to do this, your feedback will help them improve the form. You will see the feedback link when you go to the form.
You will need to provide:
- Proof of address
- Proof of ID
- Proof of eligibility (where required)
- A recent passport style photograph
See Documentary evidence required for a Blue Badge application for more details
If you can’t upload your documents or photograph, don’t worry. You can send them to us:
- by email firstname.lastname@example.org or
- by post to: H&F Direct, Pay and Park (AT), PO Box 60820, London W6 9UZ
Apply by paper application
Request an application form:
- call us on 020 8753 6681 - Monday to Friday 9am to 5pm
- email us at email@example.com
- download a Blue Badge application/renewal form (pdf 600KB)
Submit your application, photograph and supporting documents (copies only no originals):
- email to firstname.lastname@example.org
- post to: H&F Direct, Pay and Park (AT), PO Box 60820, London W6 9UZ
- in person by booking an appointment online (Accessible Transport operates an appointment-only system)
Application form in other formats
If you would like an application form in large print or Braille, please call 020 8753 6681
How long will it take to process my application?
Blue badge applications can take up to 10 weeks to process. Applicants who are automatically eligible may receive a response much quicker.
Please help us to progress your application quickly by including any relevant evidence, completing your application fully and providing a valid contact telephone number and/or email address.
New, renewed and replaced badges cost £10. This charge covers administration, production and postage. You will need to pay before we order your badge. We will contact you to request payment. Once we receive your payment, we will arrange for your Blue Badge to be posted directly to your address. It can take up to two weeks to receive your badge.
Renewing a Blue Badge
You will need to renew your Blue Badge when your old one expires. You should reapply online or contact our office to request an application form 4-6 weeks before your badge expires. To prevent misuse, we do not automatically send a new one to you.
To renew your badge you will need to make a new application. You must reapply each time that a new badge is issued to you unless your badge is lost or stolen. You will also need to supply the required supporting evidence, including residency and identity proofs.
If you have not qualified under the automatic criteria, reissue of the badge is not guaranteed.
Where can't I park?
You can't park:
- where there are loading restrictions - these are shown by yellow markings on the kerb and signs nearby will tell you when the restriction applies
- across a dropped kerb - these are used by prams, wheelchairs and other pedestrians and blocking them can cause serious difficulties to people when they try to cross the road
- in front of a crossover - this is an access crossing for vehicles to drive off the road onto private land
- in a bay marked for other special users - for example a doctor’s bay, market trader’s bay, motorcycle bay or ‘goods-vehicle-only’ bay
- electric vehicle parking bays - these are specialised bays for the charging of electric vehicles only
- in a disabled bay designated for use by specific people - these bays are individually numbered and Blue Badges are not valid in these bays.
Displaying your badge
You must display your parking badge and clock clearly on your dashboard, not overlapping each other. The badge must have the wheelchair symbol facing up. Don’t display the side with your photograph and personal details. You could get a parking fine if you don’t display your Blue Badge correctly.
You should keep your badge safe and only display it when you need to use it for parking. Leaving the badge displayed makes the writing fade which could lead to a fine, and is an open invitation to thieves. If your badge fades, or is damaged, please tell us so we can replace it.
Lost or stolen badges
Please tell us if your badge has been lost or stolen. If your badge has been stolen you should also contact the police. They will give you a crime number which you should give us and we will replace your badge.
Replacement Blue Badge requests are dealt with as a priority. You should receive your replacement Blue Badge in 7 to 10 working days, if your request is complete and valid.
What you need to do to replace your Blue Badge
You’ll need the following information:
- your personal details
- your National Insurance number, if you have one
- the existing badge number, if you know it.
- If the badge has been stolen you will also need a crime reference number. This number can be obtained by contacting your local police on 101.
The quickest and easiest way to submit your request is online via the government’s website
Once we receive your request we will contact you to obtain the £10 fee and then order your new badge.
If you can’t report it online don’t worry, you can call us on 020 8753 6681 for further information and a lost or stolen declaration form.
Finding your badge
If you find your Blue Badge after applying for a replacement, you must let us know immediately by calling 020 8753 6681
If the Blue Badge has been damaged, you must return the damaged badge. Please call us on 020 8753 6681 for further information.
Parking in Macfarlane Road and Hopgood Street
Parking in Macfarlane Road and Hopgood Street in zone G is restricted to permit holders only.
Blue Badge holders who want to park in the permit holder only bays in Macfarlane Road and Hopgood Street must have a valid zone G smart visitor permit. You don’t have to make a payment for this – just activate a visitor permit session and display the Blue Badge.
Visit our visitor permit webpage
Disabled parking bays
Further information about general or personalised disabled bays can be found on Disabled parking bays
Want to know more or need help?
- GOV.UK has more information about Blue Badge parking
- Contact the accessible transport team about Blue Badges, the Taxicard scheme and freedom passes.