Christmas and New Year information
Our offices and our customer service centre at 145 King Street are closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January.
Our register office at Beavor Lane is closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January. Saturday 28 December is by appointment only.
All our libraries are closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January. You can renew library items online, or renew library items via our app or by calling our automated service on 020 7361 3610. All our libraries have a 24 hour returns service.
Emergency housing repairs
Emergency cover will be provided over the holiday period.
Council tenants and leaseholders should call 0800 023 4499.
Tenants in temporary accommodation should call 020 8748 8588.
If you have an emergency, please ring our emergency duty number on 020 8748 8588.
Rubbish and recycling
If you have lots of wrapping paper to recycle, you’ll need to know what day to put it out. And perhaps you want to do your bit for the environment and recycle your Christmas tree this year?
- Christmas rubbish, recycling and tree collection days
- Christmas recycling guide (pdf 1.4MB)
- Commercial waste and recycling collections over Christmas