We will support victims of ASB who wish to raise a formal case review via our ASB Case review process. This is a formal case review process, introduced by the Anti-social Behaviour, Crime and Policing Act 2014 as a special measure intended to give victims and communities the right to request a review of their case and bring agencies together to take a joined up, problem-solving approach to find a solution.
Residents can request an ASB case review online at: Anti-social behaviour case review
The ASB Case Review does not replace the Council's or other agencies' complaints policies and procedures. We aim to respond to all ASB complaints to the satisfaction of residents. However, if a resident wishes to make a complaint, they can do so line with our complaints policy, available on our website at: Formal corporate complaints.
We will learn from all case reviews and complaints, to continually improve our services.