Reduce costs for everyone
We pay transaction fees and charges for receiving your payments. If these costs of collection can be reduced, this will help keep council tax levels down. Listed below are the ways to pay in order of the cost to the council – with the least expensive first. You can help us by choosing the least expensive option that suits you.
Please pay by direct debit if you can.
Many banks and building societies offer monthly cash backs if you pay your bills by direct debit. Visit your bank's website to find out more.
Direct debit (bank or building society accounts)
Over 60 per cent of council tax accounts are paid by direct debit each year. The direct debit guarantee makes this the easiest and safest payment option.
If you pay by direct debit you:
- can choose to pay in 12 instalments
- have the choice of 5 payment dates - the 1st, 8th, 15th, 21st or 28th of the month.
You can change the date of your direct debit or bank details at any time using this form.
If you prefer, you can set up your direct debit over the phone or by email.
You will need to provide your council tax account number and bank details.
Direct debit guarantee
This guarantee is offered by all banks and building societies that accept instructions to pay direct debits.
If there are any changes to the amount, date or frequency of your direct debit the London Borough of Hammersmith & Fulham (Hammersmith & Fulham) will notify you ten working days in advance of your account being debited or as otherwise agreed. If you request Hammersmith & Fulham to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your direct debit by Hammersmith & Fulham or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society
- If you receive a refund you are not entitled to, you must pay it back when Hammersmith & Fulham asks you to.
You can cancel a direct debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Pay online using your debit or credit card
You can pay on-line, 24 hours a day, 7 days a week using your Maestro, Delta, Solo, Visa or Master card.
You can opt to pay half yearly (in April and October) or yearly (in advance in April).
By phone using your debit or credit card
Pay over the phone using: Maestro, Delta, Visa, Master Card, or Solo.
Have the account number from your bill ready. No charges are made for the use of credit or debit cards.
Home and telephone banking
Just call your bank and quote:
- Sort code 60-50-06
- Bank account number 41613317
- Your account number from your bill (eight digits starting with a 6 or 7)
Swipe card at the post office
Council tax payers can apply for a swipe card that enables them to pay their council tax at any post office by cash or cheque (made payable to ‘Post Office Ltd’). The swipe card cannot be used to pay at a bank or building society. Please contact us if you want a swipe card.
Cheques should be crossed and made payable to ‘LBH&F’, with this information written on the back: name, address and your eight-digit account number (see front of bill).
Send cheques to:
PO Box 1453
International payments for council tax
You will need to pass the following information to your bank in order to make an international payment towards your council tax bill:
- IBAN GB66 NWBK 60500641613317
- BIC NWBKGB2L
- Your eight- digit council tax account number starting with a 6 or 7 (see the front of your bill or any other notice from us)