Renewals can be done up to a month in advance of expiry date. We will send you a reminder letter or email in the month your permit is due to expire.
You have up to 14 days after your permit expires to use the online service. After that, you have to complete a new application form and provide full documentary evidence.
To renew online, you’ll need your permit number and PIN number. If you're eligible to renew online we’ll send you a PIN number in your reminder letter or email in the month your permit is due to expire.
We'll only include a PIN number in the reminder if you are a current permit holder, registered for council tax and your name is on the council tax account. You also have to be up to date with your council tax payments and have made no changes to your permit in the last 12 months.
If your reminder letter or email doesn't include a PIN number please use the paper application form to renew your permit.
Please be aware that it is the permit holder's responsibility to make sure that their permit is renewed.