If you no longer need your parking permit, we'll give you a refund for any remaining time left on it.
How the refund works
If your permit was bought before 3 February 2025 (in the old system) we will refund based on the number of full months left.
If your permit was purchased on or after February 3 2025 (in the new system) we will refund based on the number of full days left.
How you get your refund
We will try to refund it to the card you paid with. If that's not possible, we'll ask you for your UK bank details.
No refunds will be issued for temporary permits if you didn't send the right documents within 30 days of applying.
How to cancel or request a refund
Use the parking contact form to cancel your permit and request a refund.