Energy efficiency and warm homes

Advice about how you can save money on your gas, electricity and water bills.

Domestic properties account for 27 per cent of overall carbon dioxide (CO2) emissions. Reducing carbon emissions not only benefits the environment, but can also save you money through simple changes to become more energy efficient in your home.

Green Doctor - free telephone energy consultations

Green Doctors online and phone consultations

Struggling with your energy bills? Or know somebody that is? In response to the COVID-19 pandemic, Green Doctors now offer free telephone consultations to help residents save money on their household bills. This service is delivered by Groundwork London as part of the Green Doctor programme.  

Living in a cold home can make a range of health issues worse, including respiratory and circulatory problems. 

Green Doctors, who are certified and neutral energy advisers can:

  • help you understanding your heating system
  • explain how to make your home more energy efficient
  • tell you about Energy Saving Devices
  • offer impartial advice on switching fuel companies to save money
  • give you income support and debt advice
  • put you in touch with various services

For a free telephone consultation and more information call 0300 365 5003 or visit the Green Doctors website to register online.

The Mayor of London’s Warmer Homes Scheme

The GLA is currently running a heating and insulation scheme for qualifying londoners. More information and the application form can be found on Warmer Homes

Hammersmith & Fulham has a published Statement of intent so Eco Flex nominations are possible.

The Warm Homes Discount

Have you checked to see if you are eligible for the warm homes discount?

This could save you up to £140 off your electricity bill.

You should qualify automatically if your name is on the bill and you were getting the Guarantee element of Pension credit by July this year.

If you don’t qualify automatically but are on a low income or receiving certain means tested benefits, check with your electricity supplier to see you are eligible and apply.

More information can be found here.  The Warm Home Discount scheme

Energy Company Obligation (ECO)

This is a new scheme, funded by energy suppliers. Eligible works include heating improvements and loft and cavity wall insulation for households on certain benefits or living in a low income area. Funding can also be provided towards the cost of solid wall insulation to make this relatively expensive measure cost-effective. More information can be found on the Energy Savings Trust website.

Hammersmith & Fulham are currently working with EON to provide insulation for qualifying residents. See New winter insulation scheme helps residents stay warm and save energy.

The Big London Energy Switch

Residents squeezed by rising gas and electricity costs could finally have some respite after H&F Council joined a collective purchasing scheme which has saved residents in other parts of the capital hundreds of pounds a year.

For more details or to register visit the following link:

The Big London Energy Switch

If you don’t want to wait for the next auction consider using an OFGEM accredited energy switching site.

Citizen’s Advice also provide information and help through their website.

Feed-in Tariffs

The aim of Feed-in Tariffs (FiTs) is to encourage the use of small scale electricity generation from renewable energy, including solar photovoltaic (PV) and micro-CHP. Individuals and various organisations are eligible to apply.

The owner of the system can be paid for the electricity produced and the excess exported to the grid, you will also save money as you don't have to buy as much electricity from your supplier.

More information can be found on the Energy Saving Trust website.

Renewable Heat Premium Payment (RHPP)

The Renewable Heat Premium Payment (RHPP) is a one-off grant to households to help towards the cost of installing renewable technologies, such as heat pumps, wood boilers or solar water heating, subject to available funding.

This scheme is managed by the Energy Saving Trust, to apply for the RHPP visit the Energy Savings Trust website.

Watersure Plus

We understand that paying bills can be a worry, particularly if you are struggling with money. Watersure Plus is an easy way to help manage your finances. It is available for all our household customers who meet certain criteria, whether you have a water meter or not and regardless of who sends you the bill. Watersure Plus is a Thames Water scheme that could cut your yearly bill by 50%. For more information please visit Watersure Plus 

Winter payments

The Winter Fuel Payment, Cold Weather Payment and Warm Homes Discount may help with your gas and electricity bills.

View Winter payments (pdf) for more details.

Other sources of advice

Further information on organisations who can offer advice (pdf) includes Age Concern, Citizens Advice, Energy Savings Trust and Energy Suppliers.