Contact us about council tax support or housing benefit

Our customer service centre is closed

We are sorry, due to the coronavirus outbreak we have closed our customer service centre. For more details about how to contact us please see customer service centre

View your council tax support or housing benefit account online via My Account

If you create a My Account and register your benefits account you can view details of your council tax support or housing benefit account online.

Go to My Account

Find out more about:

Contact us about your council tax support or benefit

  • call 020 8753 6681 Monday – Friday, 9am to 5pm
  • email for council tax support, housing benefit, free school meals and school clothing grants

Read about documentation you will need.

Contact us about the benefit cap

  • H&F Link and Support team, 145-155 King Street, Hammersmith, W6 9XY
  • 0208 753 1587 Monday – Friday, 9am to 5pm to make an appointment or
  • call the Government Department of Work and Pensions help line on 0845 605 7064.
Want to stay connected with H&F? Sign-up to the council