Contact us about council tax support or housing benefit
Council tax and housing benefit system maintenance
The council tax and housing benefit sections of My Account will be unavailable from 7am on Friday 31 March until Monday 3 April while we run an annual update.
Our phonelines remain open for general advice – find out more. We apologise for the inconvenience this will cause.
My Account
If you create a My Account and register your benefits account you can view details of your council tax support or housing benefit account online.
Find out more about:
- Making a housing benefit or council tax support application
- Telling us about changes of address or circumstances
- Free school meals and school clothing grants
- Help paying (including local support payments and discretionary housing payments)
Contact us about your council tax support or benefit
- call 020 8753 6681 Monday – Friday, 9am to 5pm
- email benefits@lbhf.gov.uk for council tax support, housing benefit, free school meals and school clothing grants
Read about documentation you will need.
If your rent has increased recently and you need to let us know
Please send your scanned proof of the new amount and your name address and benefits number if known, by email to benefits@lbhf.gov.uk
Contact us about the benefit cap
- H&F Link and Support team
- hf.link@lbhf.gov.uk
- 0208 753 1587 Monday to Friday, 9am to 5pm
Customer service centre
For more details about our contact centre please see customer service centre
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