Contact us about council tax support or housing benefit

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Our customer service centre is closed to visitors until further notice due to the coronavirus. For more details about our contact centre please see customer service centre

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My Account

If you create a My Account and register your benefits account you can view details of your council tax support or housing benefit account online.

Visit My Account

Find out more about:

Making a housing benefit or council tax support application
Telling us about changes of address or circumstances
Free school meals and school clothing grants
Help paying (including local support payments and discretionary housing payments)

Contact us about your council tax support or benefit

call 020 8753 6681 Monday – Friday, 9am to 5pm
email benefits@lbhf.gov.uk for council tax support, housing benefit, free school meals and school clothing grants

Read about documentation you will need.

If your rent has increased recently and you need to let us know

Please send your scanned proof of the new amount and your name address and benefits number if known, by email to benefits@lbhf.gov.uk

Contact us about the benefit cap

H&F Link and Support team, 145-155 King Street, Hammersmith, W6 9XY
hf.link@lbhf.gov.uk
0208 753 1587 Monday – Friday, 9am to 5pm to make an appointment or
call the Government Department of Work and Pensions help line on 0845 605 7064.