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Universal Credit replaces housing benefit

Depending on your postcode, at different points during 2016 Universal Credit replaced the following six welfare benefits:

  • housing benefit
  • income based jobseeker's allowance
  • income related employment and support allowance
  • income support
  • child tax credit

If you are of working age you must claim Universal Credit to cover what was previously housing benefit and other benefits. 

Apply for Universal Credit at GOV.UK

Universal Credit has been phased in for the different postcodes in Hammersmith & Fulham. It replaced six welfare benefits on these dates in the following postcodes:

  • W6 - 29 June 2016
  • W14 - 27 July 2016
  • W12 - 23 November 2016
  • SW6 - 7 December 2016

If your postcode is not in this list, you can go to the Citizens Advice website to check if you can claim Universal Credit in your area.

Council tax support

If you want to find out if you qualify for benefit and claim council tax support please use the benefit application and calculator. 

Benefit calculator and application

Use the online benefit application and calculator to:

  • see how much housing benefit and council tax support you could get if you rent
  • check and claim council tax support if you own your home
  • find out if you're entitled to pension credit.

The calculation is based on the information you provide.

Universal Credit and council tax support are separate schemes and claiming Universal Credit does not automatically entitle you to council tax support. If you have recently claimed or been awarded Universal Credit and would like help with your council tax, please use the benefit application and calculator.

More about claiming housing benefit and council tax support

Am I eligible?

You may get housing benefit and or council tax support if:

  • you pay rent and or council tax
  • you are on a low income
  • your savings are less than £16,000 (unless you’re receiving guaranteed pension credit)
  • you are on state benefits.

You will not be eligible if you are a full time student (unless you are disabled or have children) or if you’re an asylum seeker or do not usually live in the UK (for further details on this please go to the Chartered Institute of Housing website).

If I qualify, what next?

If you see you might be entitled and submit the online form, you will find a list of documents you will need to when you apply. Please provide this evidence within one calendar month of the date you made your claim, otherwise your claim will be delayed.

If you have applied for other benefits like tax credits, but haven’t been advised what you will receive, you can still use the online form. Please let us know as soon as you receive any other benefits as this will affect your benefit calculation.

Once we have processed your benefit application, you will be able to check your benefit details online via My Account. You will need to open a My Account and then link your benefit account.

What if I don't appear to qualify?

If you use the calculator and don't appear to qualify, please check you have provided all the relevant information and that all the amounts you have included are correct.

  • if the information you provided is correct but you have no entitlement, then perhaps consider whether you should proceed.
  • if you decide not to submit the claim, then click on the X at the top right hand side of the calculator and you will return to this page.

Further information

If you think the calculation might be wrong, please contact us or seek independent advice.

Your benefits letter explained

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