Make a new claim

Universal Credit replaces housing benefit

Depending on your postcode, at different points during 2016 Universal Credit replaced the following six welfare benefits:

  • housing benefit
  • income based jobseeker's allowance
  • income related employment and support allowance
  • income support
  • child tax credit

If you are of working age you must claim Universal Credit to cover what was previously housing benefit and other benefits. 

Apply for Universal Credit at GOV.UK

Universal Credit has been phased in for the different postcodes within Hammersmith & Fulham. The table below shows when it will have affected you.

Postcode Date Universal Credit replaced housing benefit and other benefits listed above
W6 29 June 2016
W14 27 July 2016
W12 23 November 2016
SW6 7 December 2016

Council tax support

If you wish to claim council tax support then please use the benefit application below.

Find out if you qualify for benefit by using our online application / calculator.

Benefit application / calculator

Use the online benefit application / calculator to:

  • see how much housing benefit and council tax support you could get if you rent
  • check and claim council tax support if you own your home
  • find out if you're entitled to pension credit.

The calculation is based on the information you provide.

Universal Credit and council tax support are separate schemes and claiming Universal Credit does not automatically entitle you to council tax support. If you have recently claimed or been awarded Universal Credit and would like help with your council tax, please use the benefit application/calculator.

More about claiming housing benefit and council tax support

Am I eligible?

You may get housing benefit and/or council tax support if:

  • you pay rent and/or council tax
  • you are on a low income
  • your savings are below £16,000 (unless you’re receiving guaranteed pension credit)
  • you are on state benefits.

You will not be eligible if you are a full time student (unless you are disabled or have children) or if you’re an asylum seeker or do not usually live in the UK (for further details on this please go to www.housing-rights.info).

If I qualify, what next?

If you see you might be entitled and submit the online form, you will find a list of documents you will need to when you apply. Please provide this evidence within one calendar month of the date you made your claim, otherwise your claim will be delayed.

If you have applied for other benefits like tax credits, but haven’t been advised what you will receive, you can still use the online form. Please let us know as soon as you receive any other benefits as this will affect your benefit calculation. Once we have processed your benefit application, you will be able to check your benefit details online via My Account by registering for the 'housing and council tax benefit service’.

What if I don't appear to qualify?

If you use the calculator and don't appear to qualify, please check you have provided all the relevant information and that all the amounts you have included are correct.

  • if the information you provided is correct but you have no entitlement, then perhaps consider whether you should proceed.
  • if you decide not to submit the claim, then click on the X at the top right hand side of the calculator and you will return to this page.

Further information