Our visitor parking permits are managed by RingGo. If you don't already have an account, you must register with RingGo before you can apply for the permit.
Once you have registered, you can apply for a permit. You will need to provide proof of your home address as part of the application process.
- If you are the council tax holder you will be asked to provide your council tax details.
- If you already have a residents' parking permit we will need the permit number and vehicle registration number on the permit.
- If you can't provide these we will ask for alternative evidence of your home address.
Apply for the residents' visitor permit you need below
Residents' visitor permit
For residents who live in a controlled parking zone. This visitor permit allows your visitors to park at a reduced rate. Your visitors will also be able to pass through the controlled cameras in our TCPR schemes up till 23:59 that same day of booking.
Disabled Residents' visitor permit
For any residents who are a Blue Badge holders or have proof that you are registered Disabled with the council. This permit will allow your visitors to park in any shared use bays near you at a reduced rate. This permit also gives you 240 hours per year for your visitors to park at half the normal hourly visitor’s rate. Your visitors will also be able to pass through the controlled cameras in our TCPR schemes up till 23:59 that same day of booking.
Disabled Residents' visitor permit
Westfield residents' visitors with Blue Badges permit
(for residents of part of Wood Lane, Macfarlane Road or Hopgood Street)
Blue badge holder parking is restricted in some streets around Westfield. Residents living in part of Wood Lane, MacFarlane Road or Hopgood Street can apply for a 'visitors with Blue Badges' permit to allow their visitors to park. Your visitor should display their badge as normal and you should book a session with this permit during their stay, the session is free of charge. Your visitors will also be able to pass through the controlled cameras in our TCPR schemes up till 23:59 that same day of booking.
Westfield Blue Badge holder visitor permit
Car free address residents' visitor permit
For residents who are not in a controlled parking zone. This permit only allows your visitors to pass through the access control cameras in our TCPR schemes up until 11.59pm on the day of the booking. View map of H&F controlled parking zones (CPZs).
Car free address residents' visitor permit
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How long does it take to set up the new visitor permit online?
Usually, it only takes 30 minutes or so to complete the online forms to register and apply for a visitor permit. If the system can verify you as an H&F resident automatically, you will be able to use your permit straight away and book parking sessions for your visitors.
However, if the system can’t automatically identify you as a resident of H&F, you will be asked to upload some proofs of identity and these will be submitted to our parking team for verification. This may take about one week and we will contact you about your application status.
Apply by post or email
Alternatively you can apply by post or email using the paper application form.
You will need to print out and complete the application form and return it with scans of the required proofs to: H&F Direct, Pay and Park (AT), PO Box 60820, London W6 9UZ.
Or scan the printed and completed form and proofs and send to parkingpermits@lbhf.gov.uk.
Visitor permit application form (pdf 75.79KB)
Information about the type of proofs required can be found on the form.
If you apply using the pdf application form it may take up to a week to approve your permit. We will let you know as soon as your permit has been approved.
If you haven’t got a RingGo account, an account will be automatically activated for you during the permit approval process.
We will let you know that the account has been activated. You will need to call the RingGo booking line and add your card payment details to be able to book visitor parking sessions using your permit.
Protecting your data
Our new visitor permit system complies with the new and improved General Data Protection Regulations to keep your personal data safe and secure.
Please click on links for additional information on GDPR: