Welcome!
We want you to be happy and settled in your new home. The following information will help you to settle into your home and to support your tenancy with the council.
We understand that renting a home can be daunting, so if you need some advice or if you have any problems, your local housing office can help.
If you are a new council tenant, you will have signed your tenancy agreement, which is a formal contract between you and the council.
The tenancy agreement explains:
- your rights and responsibilities as a council tenant
- how to pay your rent and other charges
- who is responsible for repairs and maintenance
- what could cause you to be evicted.
You can contact your housing officer if there’s anything you don’t understand.
North area team
020 8753 4808
New Zealand Way, White City Estate, W12 7DE - visits are by appointment only.
hammersmithnorth@lbhf.gov.uk
South area team
020 8753 4327
Fulham housing office, Cobbs Hall, 226 Fulham Palace Road, SW6 6LL
The office is open from 9am to 5pm, Monday to Friday.
Please book an appointment by calling 0208 753 4327 or email fulhamsouth@lbhf.gov.uk
Drop-in appointments are also available for urgent issues.