Council leaseholders

Your leasehold

Understanding your lease, service charges, selling your property, sub-letting and other aspects of your leasehold

Your service charge

How we work out your service charge and how to pay it. Plus major works, building insurance and other aspects of your service charge.

Major works

How we'll consult you before agreeing major works to your home and how to get help paying for major works

Leaseholders' forum

Details of forthcoming meetings and what was discussed and agreed at previous leaseholders' forum meetings

Resident involvement

How to get involved in meetings to help make decisions about housing through our resident involvement programme.

Estate services

Information and guidance about estate services

Repairs and maintenance

You can report a report by phone, online, in person or by making an appointment for repairs and maintenance

Alterations and improvements

If you'd like to carry out work at your home, find out more about alterations and improvements.

Your safety - fire, gas and asbestos

What to look out for and who to contact if you spot a problem with fire, gas and asbestos safety

Leasehold service scorecard

Leasehold service scorecard to October 2016 (pdf)

Leasehold service scorecard to November 2016 (pdf 231KB)

Contact details

Get in touch with us by phone, email or face-to-face. If you have a complaint, a comment or a suggestion about our housing services, we want to hear from you.

Contact details