We're committed to working closely with leaseholders to improve services, performance, and value. Our leasehold surgeries are informal drop-in events where you can speak directly with council teams about your building and the services you receive.
We'll be hosting more leasehold surgeries in other parts of the borough later this year. Keep an eye on this page for updates or wait for your invitation.
Previous leasehold surgeries
Monday 14 July 2025
Focus: Services you receive
Monday 21 July 2025
Focus: Your building and property
Book a 1-to-1 appointment
When registering for a leasehold surgery, you can book a 15-minute appointment with any team. If you prefer to drop in on the day, you can still speak with teams - just note that drop-in conversations are limited to 10 minutes.
We'll do our best to answer your questions on the night. If we need to follow up, we aim to respond within 14 days.
Other groups you can join
Find out about other service improvement groups and forums
Contact us
- Resident Involvement Team: 020 8753 6652 or GetInvolved@lbhf.gov.uk
- Leasehold Services: 0800 840 4501 or service.charges@lbhf.gov.uk