The H&F Plan - 2023 to 2026 - Our vision and values

Published: 15 December 2023

H&F is a wonderful place in which to live, work and do business.

It’s diverse, connected and on the up - but things could be better still. As we look forward, setting out new ambitions to make residents’ lives better, we do so in the most testing of times.

In our part of this busy city, our vision is to build a stronger, safer, and kinder borough for everyone.

Our vision has six values:

  • creating a compassionate and inclusive council
  • building shared prosperity
  • doing things with residents, not to them
  • taking pride in H&F
  • being ruthlessly financially efficient
  • rising to the challenge of the climate and ecological emergency.

What this means

In H&F, we have compassion. We put fairness, equity, and inclusion at the heart of everything we do. We’re committed to making H&F the most inclusive borough in the country - a place where everyone feels valued, and residents have equitable access to the opportunities our borough offers.

H&F Chief Executive Sharon Lea at a Citizenship ceremony in Hammersmith.

We believe our residents should feel secure in their homes and on the streets. Our residents deserve a borough that is safe, clean and green, and they should have access to high-quality, responsive services they can rely on.

Our law enforcement officers work in partnership with the police to keep residents safe.

The borough is constantly changing.

Our staff and residents recognise the urgency required to tackle the impacts of climate change and plan for a sustainable future. We are also impacted by tough economic conditions and the potential for growing unfairness in our society.

These challenges, together with what our residents tell us, drives what we want for the future.

We’re strong because we are inclusive and care about our neighbours.

We’ll succeed if we bring everyone together, listen to what our residents are telling us, and act.

We will use all our powers and resources to support our residents and our workforce, and we are not afraid to take on the powerful to get results.

Against a backdrop of national economic uncertainty and central government cuts, we’re continuing to manage our finances responsibly and drive efficiency in how we work.

We’re protecting essential services, particularly those that deliver help to low-income residents, people with additional support needs, and those at risk of harm or neglect.

Chef Natale Algieri owner of Nati's Whole Food Café in Fulham.

As a small borough, we punch well above our weight, and we’re aiming to make H&F the best place to do business in Europe. We support entrepreneurs, start-ups and local innovation, and want the opportunities to be shared locally.

We are a different kind of council - pioneering and always searching for better solutions. We’ll keep listening and finding creative ways to take us forward.

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