Contact us about parking permits

Parking permit information

Visit these pages for information about:

Payments

Payment for parking permits is made as part of the online permit application process.

If you have requested an alternative way to apply for your permit, information will be provided as part of the alternative application process.

Contact us about resident or business permits

The quickest way to contact us is by using our parking permits contact form.

Please use our parking permits contact form to:

  • apply for a refund or cancellation
  • change the vehicle or the address on your permit
  • report a problem with the vehicle registration number
  • send us the required proofs for your application
  • request a sample council tax payer letter
  • apply for parking permit for a foreign registered vehicle
  • help with a technical issue with applying for a permit
  • tell us about a failed payment
  • tell us if you can't apply online
  • ask us about any other permit related enquiry

Parking permits contact form

Alternatively, you can contact us by email parkingpermits@lbhf.gov.uk or on the contact centre permit line 020 8753 6681 (response times and waiting times may increase during busy periods).

Visitor permits

Information about visitor permits.

Registration

For enquiries on registering for a visitor permit, please call us on 020 7371 5678.

Payments

Once you have registered and your permit application has been approved you can book and pay for visitor parking sessions:

All other enquiries, including password resets

Parking permits terms and conditions

Parking permits terms and conditions

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