Our vision and priorities in Adult Services

We are committed to making Hammersmith & Fulham a borough where every adult, regardless of age, ability, or background, can live with dignity, independence, and purpose.

We provide the right support at the right time, empowering residents to live fulfilling lives in their communities, with the same rights, choices, and freedoms as anyone else.

We build relationships that are respectful, inclusive, and collaborative – doing things with residents, not to them.

Our dedicated and skilled teams work collaboratively across services to ensure our approach is person-centred, inclusive, and rooted in equality and accessibility.

We remove barriers to inclusion—including being the only council in England to abolish charging for home care.

If you share and want to contribute to our vision, we'd love to hear from you.

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