About Adult Services

H&F is a borough for everyone. We're committed to empowering our residents to lead independent, fulfilling lives — and to providing compassionate support whenever they need a helping hand.

Our dedicated teams work around the clock, side by side with residents, to make this vision a reality. We also collaborate closely with a wide range of local charities and organisations whose expertise and guidance help drive our success.

"We champion independent living and are committed to ensuring every resident feels respected and cared for.

From free home care to innovative recovery services, we're building a care system that reflects H&F's core values — compassion, inclusivity, and fairness."

Cllr Bora Kwon, Cabinet Member for Adult Social Care and Health

Highlights of our Adult Social Care coverage

It's an exciting time to be part of H&F Adult Services.

With opportunities to work across diverse teams and specialisms, you'll help shape a care system that's nationally recognised for its innovation and compassion.

We're proud to be the only council in England offering free home care to our residents — a life-changing service we've provided since 2014 to support independent living.

Our commitment to co-production and independent living is guided by the principle of "doing things with residents, not to them."

We're the first council to co-produce independent living with Disabled people, ensuring lived experience shapes what independence truly means to them. Grounded in the social model of disability, we are also focused on removing barriers and promoting rights, equity, and inclusion.

In 2023, we were recognised as a dementia-friendly community. Since then, we've launched the H&F Dementia Academy — a pioneering learning network where residents and professionals co-produce a dynamic, inclusive curriculum.

Our Community Independence Service (CIS) has helped hundreds of residents aged 18+ recover safely and confidently at home after medical treatment — reducing hospital stays and improving quality of life.

We also work in partnership with the West London NHS Trust to improve access to mental health support for underrepresented communities, including racially and ethnically diverse groups, LGBTQ+ individuals, and Disabled people.

What our service users have said

"This is the house I've lived in for 65 years and I'm much happier here, rather than staying in a care home. My carers are great, and they do everything I ask them to do and more. They're lovely people."

Sonia Funcheon

"They were just perfect. They treat you with the exact care and respect that you treat yourself with. They were utterly charming and absolute poppets."

Fulham resident and actor, Fiona Curzon, 76, received 3 weeks of reablement care after breaking her femur in 2 places.

"They get you back into a routine where you can look after yourself."

Fulham resident Oliver Larkin has received home care from H&F's reablement team twice in the last 8 years after a 20-foot fall at work ended his career.

"He recovered very quickly with them. We were very grateful for the care."

Mrs Gallego speaking about her husband, Gerardo Gallego, 84, who recently received reablement care to support his discharge from hospital.

Our commitments

H&F is a great place to live, work and socialise with exceptional transport links. We invest in the training and development of our workforce. We offer support for reservists. We care about your work-life balance and wellbeing.

View our commitments and charters.

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