There are 1.3 million properties at risk of flooding in England and Wales. One of them could be yours.

The better prepared you are, the better you'll cope with the effects of flooding. Do what you can now to prepare for a flood. Don't leave it until the flood has started. You may not have enough time.

What to do before, during and after a flood

The Environment Agency has produced helpful guidelines to help you prepare for and respond to flooding. What to do before, during and after a flood (pdf).

If your home is flooded:

  • contact your landlord and insurance company
  • by sewage - you must evacuate that area, move upstairs or stay with friends and relatives, and notify Thames Water
  • and is uninhabitable - your landlord or insurance company should help you to find somewhere else to stay
  • we may be able to help you if you have nowhere else to stay and need emergency housing.

Sandbags are relatively ineffective compared to purpose-designed flood protection products. This because of the time it takes to fill and lay them and because they don't last as long. So we don't provide sandbags to protect properties from flooding and strongly encourage you to use purpose-made flood protection products such as flood boards, non-return valves for plumbing and air-brick covers. Protecting your property from flooding is a landlord or homeowner responsibility.

If you are a Hammersmith & Fulham resident, there are three types of flooding you may be at risk from:

  1. Surface water flooding This usually happens because of thunder storms. It causes water to run off roofs and surrounding areas which can flood through your door or collect in your basement. High levels of rain can also cause sewers to overflow. You are more likely to be affected if you live in a basement flat.
  2. Flooding from the ThamesThere are only a few properties likely to flood from the Thames since the Thames Barrier was built.
  3. Flooding from burst water mainsThis can happen anywhere at any time with no prior warning. This makes it difficult to prepare for.

What is the likelihood of flooding from rivers and the sea in your area?

Use the flood map from the Environment Agency to find out.

Flood warnings

Flood warnings let you know when a flood is about to happen. They are not meant to cause a panic, and will, wherever possible, be given in enough time before a flood to help you prepare for it. Listen out on TV and radio or phone the floodline on 0345 988 1188.

Strategic Flood Risk Assessment (SFRA)

The Strategic flood risk assessment main - report (pdf 2.57MB) and associated figures Strategic flood risk assessment - appendix B (pdf 15.2MB) outline details of present and future flood risk to the borough from all sources and assesses the impact that development will have on flood risk.

Local Flood Risk Management Strategy

The Local Flood Risk Management Strategy (LFRMS) (pdf 6.7MB) is an over-arching strategy document that helps understand and manage flood risk in the borough. It seeks to increase awareness of the flood risk in the borough, and to encourage better co-operation and communication between organisations involved in flood risk management and the public. 

Our surface water management plan

The surface water management plan outlines the preferred surface-water management strategy for H&F. It covers flooding from sewers, drains, groundwater and runoff from land, small watercourses and ditches that occur as a result of heavy rainfall. 

Other sources of advice


Life-threatening emergencies:

Emergency out of hours information

Living with rainwater

Find out how to create resilience to extreme weather in our guide: Living with rainwater.