H&F refugee welcome pack

Hammersmith & Fulham is a borough for all, and we welcome all refugees and asylum seekers seeking safety.

This page contains information that will help support any refugee of asylum seeker’s new start in H&F.

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H&F’s Refugee Welcome Pack 

It is a great pleasure to welcome you to the London Borough of Hammersmith & Fulham (H&F), our home that we are our proud of and extremely pleased to be able to share with you. We hope that you can settle into your new home comfortably.

This welcome pack contains useful local information on making the most of what’s on offer in your local area.

The council is committed to working with our partners to ensure all refugees feel safe and valued members of our society.

  • Education

    Finding a school place

    A school place can be made available to all children aged 4+ to 16+ at one of our local schools. Contact the School Admissions team or call: 0208 753 1085

    School admissions staff are available every day between 9am to 1pm to answer enquiries and explain the process for applying for school places.

    Once in school, children will be well placed to access a wider range of support available.

    Further education and college provision

    For 16 to 19 year-olds, please contact Matthew Coulbeck on 07919217535 who can provide support, advice and make introductions to the range of post 16 providers in H&F.

    These include school sixth forms, West London College, William Morris Sixth Form, apprenticeships, employment and training options. Matthew is available from 10am to 4pm on Tuesdays, Wednesdays and Thursdays for initial discussions.

    Education, employment and training resources

    Information on education, training and employment opportunities across the borough and beyond can be found through these organisations:

    RefuAid provide language grants for study towards accredited exams.

    Breaking Barriers host employability workshops, drop-in session 9am-5pm, or by appointment. Find out more by calling: 07908 801286

    Refugee Assessment and Guidance Unit - London Metropolitan University provide qualification support for doctors, dentists, nurses, midwives pharmacists, other health professionals. This includes work placements in the NHS and funding for professional exams.

    Supporting refugees into employment - Refugee Council provide support for refugees with a background in teaching to requalify. This includes training and information workshops and voluntary placements at schools.

    Restart Refugee Support offers aspiring entrepreneurs, or professionals with refugee status, an interest-free loan for a business start-up or for re-qualification.

    The Entrepreneurial Refugee Network supports refugee entrepreneurs in starting or expanding a business.

    Bread & Roses trains refugee women in floristry, helping them to learn English, develop skills and build confidence.

    Just Bread trains refugee women to be professional Bakers.

    Stories On Our Plate (SOOP) runs a culinary training programme to provide refugees with the skills needed to work in the UK's food industry. They also host monthly food stories supper clubs.

    Chatterbox train and employ refugees to teach their own language to others.

    Community Education Forum UK works with the community to identify and support the social, educational, training, health, economic and developmental needs for young people and their families in West London.

    SOAS Sanctuary Scholarships, SOAS University of London provide up to six Undergraduate and one Masters places; including full tuition fee waiver. Visit their website for full terms and conditions.

    London School of Economics refugee scholarships provide up to 10 Postgraduate full scholarships, including living costs. Visit their website for full terms and conditions.

    University of East London Open Learning Initiative is a 10-week weekend course introducing refugees to higher education. You must apply by July.

    Student Action for Refugees provides a network of student groups and helps you find a group at a university near you for networking and conversation.

    Hope for the Young Grants offers grants of up to £3000 towards tuition fees, transport and living allowances for young asylum seekers between ages 16-25.

    University of Bath is offering two scholarships for Postgraduate students, covering tuition and living costs, and bursaries to cover some living costs for one Undergraduate student.

  • Children and young people

    Find information about services for children and young people in H&F. 

    Children’s library activities

    H&F libraries host many free activities for babies and children such as arts and crafts clubs, Under-5s story and rhyme time, lego club and homework club. Library events information.

    Maternity and infant support

    The Old Oak Centre, East Acton, runs free weekly classes for new and expecting mother. These include breast-feeding drop-in sessions and pregnancy yoga. Young people | Peabody Old Oak Community Centre

    To find out more, call the centre: 020 8740 8008

    Playgroups for toddlers

    There are many playgroups in the borough that are free of charge and a good opportunity to mix with other children and parents. Children need to be accompanied by an adult.

    See Children’s centres for information on all playgroups or call 0208753 6070, Option 2.

    Some play groups in the borough are located at:

    • Randolph Beresford Annex, New Zealand Way, Shepherd's Bush, London W12 7DE
    • Flora Gardens Children’s Centre, Dalling Road, W6 0UD
    • Masbro Children’s Centre, 87 Masbro Road (Milson Road entrance) W14 0LR
    • Edward Woods Centre, 60 Norland Road, London, W11 4TX
    • Old Oak Children’s Centre, 76 Braybrook Street, W12 0AP
    • Fulham Central, Fulham Court, SW6 5PG
    • St Simon’s, Rockley Road, London, W14 0DA, call 020 7603 4879


    Place2Play
    This play group moves venue, visit their website for more information or contact Jake: Jake@londonsportstrust.org or 020 87351589

    Harrow Club (Mums group)
    Harrow Club, 187 Freston Road, W10 6TH
    Contact Mathilde Glossop: mathilde@harrowclubw10.org or 07889 861674

    Football clubs

    Chelsea football club
    Free football sessions for 8 to 18 years old in H&F

    Sulgrave Youth Club
    287 Goldhawk Rd, Hammersmith, London, W12 8EU
    Monday 6:30pm to 8pm
    14-18 Female Group

    Action on Disability
    Lillie Rd, Hammersmith, London, SW6 7SR
    Friday 5pm to 6pm
    17-20 Disability Group

    Eel Brook Common
    New King’s Rd, London, SW6 4PT
    Thursday 5:30pm to 7pm
    15-18 Refugee Group

    For more information, please contact Callum Salhotra, Senior Youth Inclusion Officer at Chelsea: callum.salhotra@chelseafc.com

    Fulham football club
    Free football sessions for refugees 11 to 19 years old from Eel Brook Common, every Thursday 5:30pm to 7pm.
    For more information, contact kicks@fulhamfc.com

    QPR football club
    Free football sessions, every Thursday, at Westway Sports and Fitness Centre W10 6RP.
    10 to 12pm, all ages welcome.
    For more information, contact Michael Nyarko michael.nyarko@qpr.co.uk

    Youth clubs

    Community youth projects offer regular evening activities throughout the year for 11 to 19-year-olds (or up to 25 for young people with disabilities). Activities include sports, art, fashion, design, music, drama and dance sessions. Most are free of charge, and many allow you to turn up on the day without the need to book in advance. See youth projects and activities

    Red Cross Refugee Youth Group
    Queen Charlotte Estate Community Hall, Woolridge Street Hammersmith W6 9BP

    Springboard Youth Academy 

    Masbro Youth Club
    Masbro Centre, 87 Masbro Road, London, W14 0LR
    For information call: 07525815251

    City Mission
    2 Scrubs Lane, London, NW10 6RB

    Brunswick Youth Club
    34 Haldane Rd, London, SW6 7EU

    Hammersmith & Fulham Action on Disability
    Specifically aimed at disabled young people.
    Greswell Centre, Greswell Street, London, SW6 6PX

    Sulgrave Youth Club
    287 Goldhawk Rd, London, W12 8EU

    Old Oak Community Centre
    76 Braybrook Street, London, W12 7DB

    The Playhouse
    247 Stephendale Road, London SW6 2PR

    Fatima Centre
    Commonwealth Avenue, London, W12 7QR

    St Andrew’s Church
    Greyhound Road, London W14 9S

    Spiritus
    For more information contact Jacqui at jacqui.spiritus@gmail.com

    Westside Basketball Club/Westside Community Foundation
    For more information contact Frank Lamptey on 07956 552268

  • Advice and legal help

    Citizens Advice
    Citizens Advice is an independent organisation that provides free, confidential, impartial advice on welfare benefits, debt, housing, employment and consumer rights. The service is available to anyone who lives, works or studies in Hammersmith & Fulham. All contact information can be found on their website 

    Shepherd's Bush Family Project
    A warm, friendly, and welcoming drop-in centre where families in housing need can come for play sessions and to make or meet friends for tea and coffee. All contact information can be found on their website 
    58 Bulwer St, London W12 8AP

    H&F Law Centre
    Immigration: contact hflaw@hflaw.org.uk or call 020 3880 1727
    Housing: contact a housing solicitor between 2pm and 5pm on Wednesdays on 020 8148 5274. Or email hflaw@hflaw.org.uk
    020 3080 0330 363
    1st Floor, Hammersmith Library, Shepherds Bush Road, London W6 7AT

  • Emergency services

    If it is not an immediate emergency and you need to see a doctor but you are unable to contact your GP or dentist, or if it is out of hours, you need to call 111 for an emergency appointment. 111 has interpreters to assist you if you need translation help.

    Emergency services can be contacted by dialling 999. These calls are free. Tell them which service you need and they will connect you.

    Ambulance

    In a life-threatening emergency - if someone is seriously ill or injured, and their life is at risk – dial 999 and ask for London Ambulance Service.

    In a medical emergency you can also go directly to a hospital Accident and Emergency (A&E) department. Hospitals in and near Hammersmith & Fulham that have Accident and Emergency (A&E) services are listed below:

    • Charing Cross Hospital Fulham Palace Road, London W6 8RF
    • Chelsea & Westminster Hospital 369 Fulham Road, London SW10 9NH
    • St Mary's Hospital Pread Street, Paddington W2 1NY

    Police

    The police can help you in emergencies such as violence, robbery or where someone has committed a crime. There are two numbers to contact the police:

    999 - To be used in real emergencies, where the police need to attend urgently. For example, serious assault, rape or where there is danger to life

    101 - For non-emergencies and to report crimes that do not need an immediate police response. For example, damage to your property or suspected drug dealing in your area. 101 is also the number to contact your local police station.

    The nearest police stations are:

    • Hammersmith Police Station, 226 Shepherds Bush Road, Hammersmith W6 7NX
    • Fulham Broadway Police Station, Heckfield Place, Fulham, London SW6 5NL
       

    Borough Community Safety Unit

    0208 753 2816
    csu@lbhf.gov.uk

    Fire Brigade

    Call if you have a fire in your home or you see a fire somewhere else.

  • Computer and internet access

    All public libraries run by the council provide computers with internet access, but small charges apply.

    • Members - 1 free hour per day; after that 50p per half hour. (It's free to become member)
    • Non-members, ask at your local library.
    • Children under 16: Free

    Free computer skills help sessions are available at Askew Road Library, Fulham Library, Hammersmith Library, Shepherd’s Bush Library and Avonmore Library. Visit their websites for more details. Find your local library.

    Scanning and printing is also available.

    Find your local library.

    There are several internet cafes providing paid-for access to computers and internet. We have listed some here:

    Pacific Internet Café
    386 Uxbridge Road, W12 7LL

    Click n byte Ltd
    64 Uxbridge Road, W12 8LP

    Hiddo Net Café
    335 North End Road, SW6 1NN

  • General council services

    Adult Learning and Skills 
    Help you to develop new skills, gain a qualification, further your career, find employment, share an interest or attend for health and wellbeing. Visit or call to find out if you are eligible for free classes.
    020 8753 3600

    Benefits
    Council tax support, housing benefit, free school meals, school clothing grants.
    For help with benefits, filling in forms and general enquires, please contact the Department of Work and Pensions on: 0800 144 8444

    Children and young people 
    Family information service, children’s centres, nurseries, school admissions, education support services, youth services, children and family care.

    Council tax 
    Guidance on different ways to pay your council tax, as well as information regarding discounts and exemptions.
    020 8753 6681

    Electoral services
    ates of future elections and referendums and advice on who is eligible to vote, as well as information on the registration process.
    020 8753 4466

    Environmental health 
    Information and advice regarding pest control, noise and nuisances, pollution and air quality, food safety, health and safety at work and animal welfare services. 
    020 8753 1081 (after hours 020 8748 8588)

    Health and care
    Information including hospitals and doctor’s surgeries, mental health services, disabilities, infectious diseases, carers and assistance at home and public health services.

    Housing
    Support and advice regarding accommodation
    0208 753 4198, Option 1

    Registrars 
    Contact to register a birth or death in your household. As well as information on marriage and Civil Partnerships and assistance in applying for British citizenship, after 5 years of residency.
    020 8753 2140

    Rubbish and recycling 
    Information on rubbish collection, garden waste collection and recycling
    020 8753 1100

  • Transport in H&F

    H&F is served by the following kinds of public transport. Please consult the www.tfl.gov.uk website to plan your journey and check status updates.

    Busses

    Payment

    Top-up cards (Oyster cards) can be purchased (and topped up) at ticket machines in underground/tube stations. You can also travel with a contactless debit or credit card. You only need to touch your card on the card reader once as you board. There is no need to touch out on buses.

    Bus drivers do not sell tickets and you cannot use a tube ticket to board a bus.

    Children under 11 travel for free on buses with an adult or alone. Children of ages 11-15 can travel for free with an 11-15 Zip Oyster photocard.

    Getting around

    You can plan a bus journey on www.tfl.gov.uk/modes/buses/. Or you can locate your nearest bus station and examine the available bus routes displayed on the ‘spider map’, bus spider maps can also be found online at www.tfl.gov.uk/maps_/bus-spider-maps.

    Make sure you are at the right stop. Most bus stations will have a ‘spider map’ of bus routes with the stop locations shown in a mini-map in the middle. A mini-map is shown on the right, with the various local stops identified by letters in red bubbles. Once you have selected your route number/s, you will need to check which stop they serve and then use the mini-map to get to that stop.

    Underground/Tube

    Payment

    Individual journey tickets, day/multi-day travelcards and Oyster cards can be purchased (and topped up) at ticket machines in underground/tube stations. Contactless is also accepted. You need to touch in and out on the underground.

    Individual ticket prices depend on the zone you are travelling to. You can find out which zone you are going to by checking a map. Seek help if in doubt.

    Children under 11 travel free with an adult. Children aged 11-15 can travel at child rates with an 11-15 Zip Oyster photocard.

    Getting around

    Maps are available at tube stations or see Standard Tube Map (pdf). Use the map to identify the line you need (by name or colour) and the direction you are going (northbound, southbound, eastbound, westbound). If there are multiple lines serving the same station, follow the signs to find the correct platform.

    Advice

    Check Tube - Transport for London (tfl.gov.uk) for status updates before you leave. Leave in good time to avoid delays.

    Always pay attention to the destination displayed on the platform screen and on the side of the train as some lines branch out and your destination may be on a different branch of the same line. Mind the gap.

    Overground

    Through Kensington Olympia and Shepherd’s Bush stations. This is an over ground train system only serving London. See tube map. If you are using Oyster card or contactless, make sure you touch your card on the card reader both IN and OUT, which is easy to forget as there are no turnstiles.

    National rail

    Through Kensington Olympia and Imperial Wharf stations which are served by the rail company Southern. National rail services may run when the tube is on strike and may be faster. Tube tickets, Oyster cards, contactless are accepted modes of payment. A combined tube and national rail map is available on National Rail - Transport for London (tfl.gov.uk).

    River travel

    Through Chelsea Harbour Pier near the Imperial Wharf tube and rail station. You can take a “river bus.” Oyster cards and contactless are accepted. Maps and timetables can be found on Timetable - Uber Boat by Thames Clippers

    Santander cycles

    There are bikes available for hire throughout London. You can hire these using a debit or credit card and return them to any docking point. Once you have paid the £2 bike access fee for the day, the first 30 minutes of each journey is free. Longer journeys cost £2 for each extra 30 minutes. View a map of where these bikes are stationed.

    OBike

    OBike is a stationless bike sharing platform with bikes available throughout London. You can use this by downloading the app. A deposit is required and a 30-minute journey costs £0.50. More information on O.Bike - Bikes & Outdoor Gear Reviews and Guides.

  • Waste and recycling

    Private households in London have special waste collection arrangements. The council collects two types of waste.

    Non-recyclable household rubbish

    You will have to put all non-recyclable waste in your own grey/black rubbish bags, which can be bought in supermarkets. Tie securely when you leave out for collection.

    Recyclables

    The council will provide you with a roll of transparent ‘smart sacks’ for recyclables, or you can collect a roll of smart sacks at your nearest library. You can find out more about what is recycled on What can be recycled

    And what you CANNOT recycle on What can't be recycled and why

    Please pay attention as getting it wrong may mean that it will not be sorted and will have to be transported to an incinerator at extra cost.

    Both types of waste are collected once a week on the same day. You can find out what your collection day is on Nearest search - bin & recycling day and entering your postcode.

    Leave your rubbish/recycling out after 9pm before collection day (or before 6am on collection day).

    Waste collection days only change at Christmas and New Year

    Other types of waste

    From example batteries, light bulbs, small electrical items can brought to designated collection banks. You can find out more on Where else can I recycle.

  • Learning to speak, read and write English

    See below for a list of places offering English classes, some are free of charge.

    Adult Learning and Skills Service 
    For further information about adult learning and skills courses please contact 020 8753 3600 or alssinfo@lbhf.gov.uk

    Migrants Organise
    2 Thorpe Close, W10 5XL
    020 8964 4815

    Nova New Opportunities
    2 Thorpe Close, W10 5XL
    020 8960 2488

    Austin Forum
    55 Fulham Palace Road, W6 8AU
    02087483254

    H&F public libraries
    English conversation groups:
    Shepherds Bush library: Wednesdays 10:30am-12pm;
    Askew Road library: Saturdays 2pm-3pm.
    Fulham library: Sundays 11am-12pm

    West London College
    Mill Hill Road, Acton, W3 8JH
    020 8741 1688, press 2

  • Local support services

    Please note that these services may not be available on a drop-in basis so where possible check before leaving home.

    Migrants Organise
    2 Thorpe Close, W10 5XL
    020 8964 4815

    Open Age
    A local charity that offers a wide range of exercise and arts & crafts activities for local people aged 50 and above in community venues in H&F and in centres in Westminster and Kensington & Chelsea. Typical costs for a one-hour activity session is £1.
    Activities include Dance, Yoga, Pilates, Creative Writing, Singing, Art, computer skills training and a programme of socials, trips and visits. They invite everyone who comes to us to become a member of Open Age. Membership is free of charge. For full details of their activity programmes, please visit OpenAge or call Vivienne Mitchell on 07824 484984

    The Upper Room
    St. Saviour Wendell Park Church, Cobbold Road, W12 9LN
    020 8740 5688

    H&F Volunteer Centre
    148 King Street, W6 0QU
    020 8741 9876

    Citizens Advice H&F
    7 North End Crescent, W14 8TG
    0300 330 1162
    or
    338 Uxbridge Road, W12 7LL
    020 7385 1322

    Action on Disability
    Action on Disability, Normand Croft Community School, Lillie Road, London, SW6 7SR
    This organisation offers a wide range of services for and with disabled people. Should any disabled refugees need to access their support and services, they would be more than welcome to do so. You can find out more here Action On Disability – Life beyond barriers (aod.org.uk).
    Or contact John MacNeely, Youth & Community Services Manager at john.macneely@aod.org.uk or 020 7385 2098 / 07833498424 or Ellen Barnes at Ellen.Barnes@aod.org.uk

  • Non-local resources

    Host Nation 
    Befriending service: HostNation creates friendships between asylum seekers/refugees and Londoners who live in the same part of the city and who want to welcome them. It is a chance to practise your English, meet someone new who can show you around and who you can get to know and do fun things with. You will enjoy 3 hours of social time 2 weeks for at least 3 months and weekly phone contact. You will need to be referred by your case worker or a member of Hammersmith Refugee Welcome. Host Nation website

    Young Roots
    Support and activities for refugees of ages 11-25. 
    Weekly get-together and English club in Brent and Croydon. Weekly lunch group and English coaching groups in Willesden. Check activities schedule on website.

    The Bike Project
    Fix up unwanted bikes and donate them to refugees. Join their waiting list and pick up your bike when ready (3 months’ waiting time).
    12 Crossthwaite Avenue, SE5 8ET. The Bike Project

    TimePeace App
    Free smartphone app which enables refugees & locals to do a free skill swap. TimePeace App

    Pregnancy Matters
    Free help and advice for pregnancy related problems. Also provide access to quality, donated items from pushchairs to toys, clothing to car-seats, cots to books.

    Migrant Help 
    Migrant Help runs Asylum Helpline on 0808 8000 630. Migrant Help 

  • Local shops and markets

    Markets

    Markets are good value and offer a broad range of international food. Some local markets are:

    Shepherd's Bush Market (W12) has a wide offering of fabrics, household goods and fresh produce.
    Open Monday - Saturday, 9am-6pm
    Located between the Goldhawk Road and Shepherd's Bush Market Underground stations.

    North End Road (SW6)
    Holds a very inexpensive fresh food and vegetables food market.
    Open Monday – Saturday, 9am-5pm

    Uxbridge Road (W12)
    Has many cheaper supermarkets, food stalls and food markets and as well as a big Polish supermarket that has many East European products at 23-25 Uxbridge Road, London, W12 8LH

    Supermarkets

    Such as Sainsbury’s and Tesco sell food and household goods, some of the larger ones also sell clothes. Iceland is a cheaper supermarket that sells mostly frozen foods.

    • Tesco (Hammersmith superstore) 180 Shepherds Bush Rd W6 7NL
    • Sainsbury’s (Chiswick superstore) 31 Essex Place W4 5UT
    • Iceland Hammersmith 111/117 King Street W6 9JG
    • Iceland Fulham 290/302 North End Road SW6 1NQ

    Charity shops

    These sell good quality used goods such as clothes, books and household items. Some names to look out for are Fara, Traid, Mind, Oxfam, Cancer Research UK, British Red Cross, Royal Trinity Hospice, Octavia Foundation, British Heart Foundation.

    ‘Fara Kids’ shops cater specifically for pregnant women and children and are particularly good for children’s clothes, toys, prams and maternity wear. There are two close by:

    • Fara Kids Chiswick 40 Turnham Green Terrace W4 1QP
    • Fara Kids Fulham 614 Fulham Road SW6 5RP

     

    Free 'Food Banks'

    If you find you haven’t enough money to buy food, ask at your GP or Job Centre for a food voucher. You can take this to one of three local Food Banks and get free food to take home and cook. You won’t always have a lot of choice.

    Hammersmith Food Bank 

    St Simon's Church
    Rockley Road, W14 0DA
    Monday and Thursdays 1pm to 3pm

    Fulham
    c/o Christchurch Fulham, 67 Studdridge Street, SW6 3TD
    Tuesday 10:30 to 1pm, Friday 2pm to 4:30pm

    St Matthew's Church
    Wandsworth Bridge Road, London, SW6 2TX
    Tuesday 10am to 12:30pm, Friday 2pm to 4:30pm

    St Michael and St George's Church, Commonwealth Avenue
    1 Commonwealth Ave, London W12 7QR
    Tuesday 1:30pm to 4pm, Friday 10am to 12:30pm, Saturday 10am to 12pm

    St Katherine's Church
    Westway (corner with Primula Street) W12 0SD
    Wednesday 10am to 12:30pm

    The Hub@75, Bloemfontein Road
    75 Bloemfontein Road, W12 7DA
    Monday 12.30am to 3pm, Wednesday 10am to 12:30pm, Saturday 10am to 12 noon

    View the timetable H&F Foodbank Weekly Centre Timetable (pdf)

  • Things to do

    Hammersmith & Fulham has many things to do and places to explore. For more information on any of these, speak with your caseworker.

    Fitness

    Ravenscourt Park Boot camp
    Fitness classes at West London Welcome, Wednesdays at 2pm

    Ourmala
    Free Yoga for refugees around London with a referral (can be done via the website)

    GoodGym
    Free running group that incorporates helping the community or isolated older people along the way.

    Parks

    Hammersmith and Fulham has many parks and open spaces, some are listed below.

    Ravenscourt Park, Paddenswick Road, London W6 0UA
    Facilities include tennis and basketball courts, a bowling green, football pitch, a walled garden, multiple playgrounds for toddlers and older children, a paddling pool for children and two cafes.

    Bishop’s Park, Bishop's Avenue, Fulham, London SW6 6EA
    It is adjacent to Fulham Palace and Fulham Football club. Facilities include tennis courts and bowling greens with another small park area fronting Fulham Palace Road.

    Brook Green Park, Brook Green, Hammersmith & Fulham W6 7PB
    Includes a playground with swings, baby swings, slides, rope bridge and climbing frame. Suitable for toddlers and older children. Tennis courts and toilets also nearby.

    Furnival Gardens, Lower Mall, Hammersmith W6 9DJ
    A park alongside the river. Main feature is the river walk, with rowing clubs on both sides of the river.

    Shepherd's Bush Green, Shepherd's Bush Green, W12 8TT
    Has separate playground areas for older and younger children.

    Hammersmith (BBC) Park, 60 Batman Close, White City, London W12 7NU
    Has a separate playground area for younger children.

    See Parks and open spaces

    Sights

    Hammersmith Riverside Walk 

    This riverside walk will take you along one of the most picturesque stretches of the River Thames to Chiswick.

    1. From Hammersmith tube station, head towards the Hammersmith Bridge along the riverbank. Follow the waterfront west along Lower Mall, past Furnival Gardens.
    2. Lower Mall and Upper Mall: Stroll around the boathouses, regency verandas, Victorian pubs, such as the 17th century Dove, and the marina.
    3. Approaching Chiswick Mall, old-style lanterns line the street and grand houses look out onto the river. It is very tranquil, and you will be able to hear many birds in the river and trees.
    4. If you’d like to see inside one of the tall Georgian houses, you can visit Emery Walker’s house whose interior has been preserved since the 1930s. Emery Walker’s house, 7 Hammersmith Terrace, London W6 9TS.
    5. Continue on to St Nicholas Parish Church. Chiswick developed as a village around the church from around 1181. The current church dates from 1882–84. Go through the churchyard and out onto Burlington Lane.
    6. Cross the road and finish up your walk at Chiswick House and Gardens. It's a really picturesque setting to wander around. Chiswick House and Gardens, Conservatory Yard, Chiswick W4 2QN
    7. Chiswick House isn't far from Chiswick High Road, where there are lots of shops and regular transport links back to Hammersmith.


    West London Walks also conduct many guided walks around the local area. Cost varies between £5 and £10, depending on their length. West London Walks: Guided Tours and Research 

    London Wetland Centre has countless species of rare and native birds. Address: Queen Elizabeth's Walk SW13 Bus: 283 from Hammersmith. London Wetland Centre | WWT

    Craven Cottage Stadium, home to Fulham Football Club since 1896. Originally a royal hunting lodge, it has history dating back over 300 years. Address: Stevenage Rd, Fulham, London SW6 6HH. Fulham FC - Craven Cottage

    Fulham Palace, dating from around 700AD, Fulham Palace was a Bishop’s residence for over 12 centuries. The current building dates from the reign of Henry VII (1485–1509), houses a museum and has a large botanical garden. Admission is free. Bishop's Ave, Fulham, London SW6 6EA. Fulham Palace House & Garden • Open Daily • Free admission

    Theatre and music

    Lyric Hammersmith: Contemporary theatre with café and roof garden. Address: Lyric Square, King Street, London W6 0QL. Homepage - Lyric Hammersmith

    Hammersmith Apollo: Entertainment and concert venue. Address: 45 Queen Caroline Street, London W6 9QH. Eventim Apollo

    Bush Theatre: Contemporary theatre. Address: 7 Uxbridge Rd, Shepherd's Bush, London W12 8LJ. Bush Theatre

    Riverside Studios: Contemporary theatre, dance, cinema, television production and exhibitions. Address: 1 Crisp Road, London W6 9RL. | Riverside Studios

  • Medical support and advice

    Have you received your Covid-19 vaccination abroad?

    Book an appointment at a local vaccination site that has the facilities to validate vaccinations that have been administered abroad. Tell the NHS about coronavirus (COVID-19) vaccinations you've had abroad - NHS.

    How to book your Covid 19 vaccine

    If you have an NHS number and are registered with a GP, you can book your vaccination.

    You can find your NHS number on your prescriptions, letters from the NHS and in the NHS app. You can also look it up by entering your name, date of birth and postcode on The NHS website - NHS

    You can book your vaccine by calling 119 or by contacting your GP practice. Please remember that only after two doses will you have maximum protection, so book both at the same time.

    How to register with a GP surgery

    A GP (General Practitioner) is your first point of contact with any non-urgent medical care and works to treat all common medical conditions. You will most often visit your GP at their doctor’s officer, commonly referred to as a Surgery.

    Anyone in England can register with a GP surgery. It's free to register and you don’t need proof of address or immigration status, ID or an NHS number. Your information will not be passed onto police or immigration officers.

    GP surgeries are usually the first contact if you have a health problem. They can treat many conditions and give health advice. They can also refer you to other NHS services.

    Ask your host as to which GP surgery is nearby or you can look up online Find a GP - NHS (www.nhs.uk)

    Because of coronavirus (COVID-19), try to avoid going into a GP surgery to register. Instead check the GP surgery website to see if you can register online or telephone or email the GP surgery and ask to be registered as a patient

    You can download a GMS1 registration form on GOV.UK if you're asked to complete one, see GMS1 - GOV.UK (www.gov.uk)

    If you need help registering with a GP surgery or filling in forms, you can ask for help from H&F Community Connect, Monday to Friday, 8am to 6pm on 0800 145 6095.

    How to get an NHS number

    You can get your NHS number by registering for free at your nearest GP practice.

    If you would like further supporting registering with a GP, see GP Access Cards - Doctors of the World

    For further help, or if your registration was rejected, call Doctors of the World or NHS England for help:

    Doctors of the World: 0808 1647 686

    NHS England: 0300 311 2233

    Accessing health care

    First point of call: If you are feeling unweel, contact your GP practice for an appointment

    Second point of call: If it is urgent but not life-threatening, call 111. This service provides health care and advice, onward referral and can help book appropriate healthcare services, including GP services, Urgent Treatment Centres, Emergency Departments, emergency dental services and pharmacy services.

    Third point of call: If it is a life-threatening emergency, call 999. This service is for emergencies such as a heart attack, stroke, or serious accident. The phone line is available all day, every day.

    If emergency help is needed, an ambulance will be sent to help.

    Mental health support 

    West London Trust Mental Health Support

    If there is a mental health emergency, please call West London Trust Mental Health Support who have a 24/7 telephone support line for both adults and children. Call 0800 328 4444

    Hammersmith, Fulham, Ealing and Hounslow Mind

    Hammersmith, Fulham, Ealing and Hounslow Mind are providing a Safe Space for anyone who feels like they are near crisis point, including carers. Hammersmith, Fulham, Ealing and Hounslow Mind (hfehmind.org.uk)

    They will provide support and strategies through planned activities and will signpost you if you need further support.

    Visit H&F’s Safe Space:

    Hammersmith, Fulham, Ealing & Hounslow Mind, 309 Lillie Road, London, SW6 7LL

    Drop in: 5pm to 7pm

    By appointment: 7pm to 10:30pm

    safespacehf@hfehmind.org.uk

    0207 471 0582

  • West London Welcome

    West London Welcome is a community centre run for and with refugees, asylum seekers, migrants and other locals living in West London.

    Every Tuesday morning the charity offers advice, socialising and hot drinks between 9.30am-12pm for people arriving from Ukraine who live in H&F. To attend or refer someone, please email: sanne@westlondonwelcome.com

    West London Welcome works together to build a safe, positive experience of community where strangers can become friends. Every week they provide community support, English classes, advice, hot food, a foodbank, clothing, childcare, and social and creative activities.