Contact us about parking

Parking zones and pay and display

Parking zones and pay and display charges

Pay and display

    Parking permits

    Contact us about parking permits

    Parking fines and other penalty charge notices issued to vehicles

    Paying or challenging penalty charge notice

    Vehicle removals

    What should I do if my vehicle has been removed?

    For information about appeals against parking fines or vehicle removals visit the London Tribunals website.

    Parking bay suspensions

    More about parking bay suspensions

    Report an abandoned vehicle

    Report an abandoned vehicle online

    The 020 7371 5678 telephone help line is open Monday to Friday, 9am to 5pm.

    Closed on Sundays and public holidays.

    Make a complaint

    No-one likes getting a parking fine. We understand that.

    Our parking controls are designed to make life easier for our residents by making as much parking space as possible available for people with permits or pay and display tickets. That is only possible if we enforce parking controls robustly but fairly.

    We also have to give tickets to stop people blocking traffic or making the roads dangerous for pedestrians, cyclists and other motorists.

    We know fines are a difficult and sensitive area, so we aim to provide services with respect, courtesy, consistency and fairness and to provide accurate information. We welcome all feedback about the services we provide. We also need to hear from you if you think a member of our staff was rude or discourteous.

    All complaints must be in writing. Please email

    Hammersmith & Fulham parking enforcement protocol (299KB pdf)