Gas can be dangerous if appliances are misused or not checked regularly. We are required by law to carry out a regular check in all homes which have gas for the safety of our residents.
More of you than ever before have given our contractors access and had their gas supply and appliances checked within the past year, we are very grateful for your cooperation.
Why the big fuss?
Every year about 30 people die from carbon monoxide poisoning caused by gas appliances and flues which have not been properly installed or maintained. When gas does not burn properly, excess carbon monoxide is produced which is extremely poisonous.
You cannot see it. You cannot taste it. You cannot even smell it. But it can kill in just a matter of hours.
Useful publications
- Gas safety information booklet (pdf)
- Gas appliances leaflet (pdf) (provided by HSE)
Who to contact
H&F Maintenance is responsible for delivering a repairs service to council tenants and leaseholders.
For information about gas safety checks or to book a gas safety appointment, call the customer services centre on 0800 023 4499 (free from landlines and mobiles).
What to do if you smell gas
- turn off the gas at the meter unless it is in the cellar or basement
- do not smoke or strike matches
- do not turn electric switches on or off
- put out any naked flames
- open the doors and windows
- keep people away from the affected area
National Grid emergency number
If you smell gas or are worried about gas safety, you can call the gas emergency number on 0800 111 999 at any time, day or night. Your call will not cost you anything.
If you're deaf or hearing impaired and you have a minicom or text phone, the number to call is 0800 371 787.