Contact us about accessible transport

Application forms:

Call us on 020 8753 6681 Monday to Friday 9am to 5pm, apart from Thursday 9am to 4pm

Email us: 

By post

Accessible Transport Team
1st floor Hammersmith Town Hall Extension
King Street
W6 9JU

In person

By appointment only at our customer service centre 

Opening hours:

  • Monday, Tuesday, Wednesday and Friday – 9am to 5pm
  • Thursday, 9am to 4pm

Book an appointment: 

  • use our online booking system or call us on 020 8753 6681
  • bookings are available to see a specialist officer as a 30-minute slot where the first available dates will be presented to you. You can cancel and rebook an appointment online too.
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