Application forms:

• To apply online for the Older Persons Freedom Pass please visit the Londons Councils Freedom Pass website or for a paper application form contact us using the details below  
• Disabled or visually impaired persons Freedom Pass application form (pdf)
• Applying for or renewing a Blue Badge (pdf)
• Taxicard scheme application form (pdf)

Call us on 020 8753 6681 Monday to Friday 9am to 5pm, apart from Thursday 9am to 4pm

Email us: 

• bluebadges@lbhf.gov.uk
• freedompasses@lbhf.gov.uk
• taxicards@lbhf.gov.uk

By post

Accessible Transport Team
1st floor Hammersmith Town Hall Extension
King Street
Hammersmith
W6 9JU

In person

By appointment only at our customer service centre 

Opening hours:

• Monday, Tuesday, Wednesday and Friday – 9am to 5pm
• Thursday, 9am to 4pm

Book an appointment: 

• use our online booking system or call us on 020 8753 6681
• bookings are available to see a specialist officer as a 30-minute slot where the first available dates will be presented to you. You can cancel and rebook an appointment online too.