Face to face appointments and the document drop off service are currently unavailable. Please contact the accessible transport team for further information and help with your enquiry.

London Councils has announced changes to the Taxicard scheme designed to help Londoners with disabilities during the ongoing coronavirus pandemic. The Taxicard scheme now allows taxi drivers to collect essential items for them and also for family, friends or carers to use a Taxi or private hire vehicle to do essential shopping or collect medication on behalf of a member. Read more about the Taxicard changes

Taxi and Taxicard passengers and drivers are required to follow government guidelines and wear face coverings