Complaints and compliments

Information about making a complaint to the council, who to contact and how we deal with your complaint.

Formal corporate complaints

Most problems can be resolved by speaking to us but if you are not happy with the way something has been dealt with you can use the formal complaints process.

Children's services complaints

We want to offer the right services and encourage people to ask for our help. However, if we get things wrong we want to hear about it so that we can put things right.

Complaints about fraud

About the Corporate Anti-Fraud Service and how it protects the council against internal and external fraud and corruption.

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