Yearly figures: April 2024 to March 2025
The Family Hub website received 154,626 views, with the Local Offer (LO) subsection being the most popular at 7,264 views followed by 'Help with Childcare Costs' at 6,508 views.
Most visited SEND pages
The three most accessed SEND information resources were:
- Family Hub Stephen Wiltshire Centre
- Education, health and care (EHC) plans and assessments
- SEN resource base units and specialist schools
The LO re-launched the revised webpages A guide to starting work for young people and Preparing for adulthood (PfA). Access to these pages improved following co-production, navigation changes and targeted promotion.
Similarly, the Activities for SEND guide, Contact family hubs, SEND and partner services and Autism guide for parents and carers pages also proved popular since their launch.
Feedback on webpages
- Families liked the website's layout but asked for "clearer content on transitioning to adulthood".
- Parents and carers feedback on the 'Autism guide' led to plans for more inclusive content that incorporates "all the colours of autism" in co-production.
- Families and professionals identified the need "to incorporate home-based occupational therapy resources". This is in progress in collaboration with a dedicated NHS OT co-production group.
The LO team will continue co-production on the most visited SEND pages, while also monitoring website traffic to better understand which content is most meaningful and useful for families.