New booking system at Smugglers Way

From Monday 22 March 2021, residents will need to book a slot before visiting the Smugglers Way Household Waste and Recycling Centre by car or motorcycle (but not when dropping off waste on foot or by bicycle). The new six-month trial from Western Riverside is being introduced to help reduce traffic levels in Smugglers Way.

You can start booking slots from Monday 15 March 2021. Find out more in Western Riverside's FAQs.

Smart Sacks

Changes in waste and recycling services due to coronavirus

View our service update page for the latest advice on our recycling and rubbish services including bulky waste collections and street cleaning.

Smart Sacks are single-use bags used to collect recycling.

Find out what you can put in your Smart Sack

Smart Sack deliveries

In order to improve efficiencies within the service we will now be delivering 2 rolls of Smart Sacks per delivery twice a year.

Two rolls of 25 clear recycling sacks will be delivered every six months to all residents who put their recycling and refuse at the kerbside for collection.

Smart Sacks are not provided to properties with wheeled bins or communal recycling bins with an orange lid.

If you live in in a large block of flats on an estate or in a mansion block see Smart Bank recycling for estates or mansion blocks

To see when you can next expect a delivery, first look below to find the delivery weeks within which your street falls. Then, simply match the week number to the delivery dates shown in the pdf linked below.

If you are uncertain of your delivery date or whether your property should be receiving clear sacks please contact Cleaner Greener on 0208 753 1100 or at Cleaner.Greener@lbhf.gov.uk.

Delivery dates

If you are running low on Smart Sacks or will run out before your next delivery please check the delivery dates calendar.

Smart Sack delivery date calendar (pdf 588KB) 

Your next delivery may only be a week away and your current stock of Smart Sacks could last until this time. 

Collection points

Normally you would be able to pick smart sacks up from one of our libraries. As libraries are closed, smart sacks can be requested through Cleaner Greener on 020 8753 1100 or by email cleaner.greener@lbhf.gov.uk.