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Recycling at home

Recycling collection

If you live in a house or a small block of flats you can recycle using our smart sack service. If you live in a large block of flats with shared rubbish bins you will probably have a smart bank.

Please put your recycling out before 6am on your collection day – or after 9pm on the evening before.

Your bin collection day does not change on or after a bank holiday weekend. Collection days do change at Christmas and New Year.

Check your collection day

Missed collections

Missed collections should be reported within 48 hours of collection day and the crew will return to collect before the next collection day.

Report a missed collection

Smart sacks

Smart sacks are single-use bags used to collect recycling.

Find out more about smart sacks

Recycling for estates, flats and mansion blocks

If you live on an estate or in a large block of flats you will have a reusable bag to store your recycling and various ways to get it collected depending on where you live.

Recycling for flats and estates

What you can recycle

Most people recycle because it's good for the environment, reduces waste and helps keep your council tax bills down. Are you doing your bit?

Please put the following items in, smart clear sacks or in the smart banks, or in the new green bins:

  • clean and empty mixed glass (take metal lids off and put them loose in your recycling)
  • clean and dry unshredded paper, card and cardboard
  • clean and empty plastic bottles (please squash and keep plastic lids on)
  • clean and empty plastic pots, tubs and trays
  • clean and empty cartons (please squash and keep plastic lids on)
  • clean and empty Tetra Paks (please squash and keep plastic lids on)
  • clean and empty tins and cans.

More on what you can and can't recycle and why

15 top tips to help you reduce your single-use plastic waste

Contact us

9am to 5pm Monday to Friday
020 8753 1100

Report a problem online


Waste, reuse and recycling tips

The tip

Smugglers Way and Cringle Dock recycling centres.

Other advice

Reduce single-use plastic

15 top tips to help you reduce your single-use plastic waste.

One bin is rubbish

Creative ways to separate recycling from household waste – ‘One bin is rubbish’.

Aerosol cans

Please don’t put aerosol cans in your recycling.