See also What is a planning control breach?
When you report a breach to us, please tell us:
- the address of the property
- a description of the breach
- the objection you have and what harm, if any, it is causing
- when the breach began
- details of the owners of the property (if known to you)
- your name, address, telephone number and email address.
Report a planning control breach
Alternatively you can send this information to the Planning Enforcement Team using the contact details below. We will treat your details as strictly confidential.
Planning Enforcement Team
Planning Division
Environment Services Department
Hammersmith & Fulham Council
3rd Floor
Town Hall Extension
King Street
Hammersmith
London
W6 9JU
020 8753 1081
enfcomplaints@lbhf.gov.uk
Once we have received your report we will:
- send you acknowledgement within five days
- give you the name of the planning enforcement officer who is investigating your report
- give you a case number for your report
- consider every case carefully and consider what action could be taken
- if we think the matter should be dealt with by another section of the council we will inform you and ask that section to look at your report and advise you further
- an enforcement officer will visit the site you are complaining about and may also need to visit you
- advise you of the outcome of our investigation in writing.
The investigation process
The planning enforcement process is not straightforward and is often lengthy. We always try to negotiate informally with the parties who have done the works before, as a last resort, recommending enforcement action. The officer dealing with your report will need to make a site visit (or a number of visits) to find answers to a number of questions.
Simplified diagram of the investigation process (pdf)
We may not be able to take enforcement action or we may take a course of action you don’t agree with. We only take enforcement action if the breach of planning control is serious and causing harm.