Private housing

Advice and information for homeowners, private tenants and landlords on housing rights and responsibilities, repairs and maintenance, financial help with housing costs, safety and security in the home, warmth and energy efficiency and more.

Coronavirus (COVID 19): information and guidance for landlord and tenants


Advice for private rental tenants including how to report a repair

Minimum safe housing conditions

Landlords Charter


Landlord accreditation scheme

Property and procurement schemes

Property licensing for landlords and letting agents

Homeowners, landlords and tenants

Improving private rented housing

Private housing grants

Empty property services

Energy efficiency and warm homes

Minimum energy efficiency standards

Private housing data privacy notice

Advice from the government

GOV.UK - housing and local services has guidance for homeowners, tenants and landlords including problems paying your rent or mortgage, your rights and responsibilities and how to get legal advice.

Electrical safety standards in the Private Rented Sector Regulations 2020

These regulations apply to all new tenancies from 1 July 2020 and all existing tenancies from 1 April 2021.

Landlords are required to:

  • have the electrical installations in their properties inspected and tested by a person who is qualified and competent, at least every five years, and
  • provide a copy of the report to tenants, and to the council if requested to do so

If the report requires any further investigative or remedial works, the landlord must:

  • make sure the work is carried out within 28 days, and
  • supply written confirmation that the work has been carried out, together with a copy of the original report, to each existing tenant and to the council within 28 days of completion of the work. These should be sent to the council by email to

If the landlord is not able to gain access to the property to carry out the inspection and test, we recommend landlords document all attempts to do so and all correspondence with tenants.

Enforcement policies