Estate support and security

Some housing estates in Hammersmith & Fulham have CCTV. These camera systems are managed and viewed by the estate support and security services based in the reception area of the following four estates:

  • Poynter House reception on Edward Woods Estate
  • Woodford Court on Charecroft Estate
  • Desborough and Lickey House on West Kensington Estate
  • Herbert Morrison on Clem Attlee Estate

Working in partnership with the police, the council's anti-social behaviour team and LET (law enforcement team), we work hard to reduce crime and anti-social behaviour on these estates.

Our duties include:

  • Monitoring blocks and estate grounds using CCTV
  • Carrying out physical block checks and patrolling the estate grounds
  • Operating the controlled-access systems across these estates
  • Providing intelligence to our colleagues in the anti-social behaviour team as well as to the police
  • Acting as an information and local contact point for residents and visitors
  • In-depth weekly fire safety inspections
  • Reporting repairs for residents and following up appointments with our contractors

For more information on our service and its standards please read the Estate Security and Support Standards (pdf)

How to contact your local reception

Our service operates every day between the hours of 8am and 11pm. You can contact us either:

  • in person
  • using your intercom
  • or by calling one of the following numbers for the relevant estate reception:
    Poynter House, Edward Woods Estate - 0207 371 4471
    Woodford Court, Charecroft Estate - 0208 746 2061
    Desborough and Lickey House, West Kensington Estate - 0207 381 8030
    Herbert Morrison House, Clem Atlee Estate - 0207 385 7272

For more information please contact Estate support and security manager, Asif Sharif on 0207 371 1670 or

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