Neighbourhood Enforcement team

What is the Neighbourhood Enforcement team?

We are launching the Neighbourhood Enforcement team in April 2021.

This brand new service is an exciting opportunity to expand existing council enforcement teams to form a new team of 72 uniformed staff. Teams will be geographically based, divided into north, central and south teams, with dedicated neighbourhood enforcement officers for every ward in the borough.

Officers will have a broad range of enforcement powers and will patrol the borough nearly 24 hours a day, 7 days a week. The team will be one of the largest of its kind in the UK.

Why is the Neighbourhood Enforcement team being set up?

Our number one priority is keeping people safe.

Our residents are clear. They want a borough:

  • that is clean and tidy
  • where they can feel safe, day and night
  • where they can see the council protecting the law-abiding and enforcing against those who are not.

Our neighbourhood enforcement officers will be our eyes and ears, acting as ambassadors for the council as we seek to drive down environmental crime and anti-social behaviour.

How can I join the Neighbourhood Enforcement team and what experience do I need? 

We currently have some exciting opportunities to become part of our brand new team in 2021.

We are recruiting officers for the following two roles:

If you have a passion for customer service, enjoy working with people, being part of a team and making a difference this is the job for you!

This is a unique opportunity to join a service at its conception, as its being developed and rolled out. We want people from a range of backgrounds with a range of experiences to help us develop and deliver the best service to our residents, businesses and visitors.

Apply for the NEO

Apply for the SNEO

Make sure you get your application in before Sunday 3 January 2021.

How can I find out more information? 

For further information and enquiries email us at net.hf@lbhf.gov.uk

Questions about the new service

  • Why will the team have CSAS training and what is the benefit?

    CSAS stands for Community Safety Accreditation Scheme.

    By gaining CSAS accreditation we will:

    • increase uniformed presence on the streets - CSAS accredited persons wear the uniform of their employing organisation, with an identification badge endorsed by the local police force
    • be able to address issues such as street drinking, begging and dog fouling
    • promote greater business involvement with the police
    • improve the 2-way exchange of information and intelligence between agencies.
  • What is the difference between the north, south and central teams compared to the tasking teams?

    The north, central and south teams will be responsible for geographic-based areas of work. The officers will need to know their key ward residents, businesses and elected members.

    The tasking teams will be responsible for:

    • supporting the ward teams
    • taking on priority tasks and service requests
    • supporting and leading on operations and being tasked to support ward officers progress cases.
  • What are the working hours of the Neighbourhood Enforcement team?

    Officers will patrol the borough nearly 24 hours a day, 7 days a week. The officer roles are permanent and full-time to 36 hours.

    The service requires all staff to work shifts. Staff may advise us on their preferred choice and this will be taken into consideration alongside rota and service requirements. 

  • Will the Neighbourhood Enforcement team be engaging with residents?

    Yes, the Neighbourhood Enforcement team will have a supportive presence in the community and engage with residents to address their concerns.

    The ward officers will come to know their key residents, resident groups and businesses. As ambassadors for the council, community engagement is a key part of the role and priority alongside all other aspects of business.