Law Enforcement Team
What is the Law Enforcement Team?
We launched the Law Enforcement Team (LET) in April 2021.
This brand new service has expanded existing council enforcement teams to form a new team of 72 uniformed staff. Teams are geographically based, divided into north, central and south teams, alongside a borough-wide tasking team and night team. There are dedicated law enforcement officers for every ward in the borough.
Officers have a broad range of enforcement powers and patrol the borough 24 hours a day, 7 days a week. The team is one of the largest of its kind in the UK.
Why has Law Enforcement Team been set up?
Our number one priority is keeping people safe.
Our residents are clear.
They want a borough:
- that is clean and tidy
- where they can feel safe, day and night
- where they can see the council protecting the law-abiding and enforcing against those who are not.
Our law enforcement officers are our eyes and ears, acting as ambassadors for the council as we seek to drive down environmental crime and anti-social behaviour.
How can I find out more information?
For further information and enquiries email us at email@example.com
Questions about the new service
- How do residents contact the Law Enforcement Team?
Residents can email us at firstname.lastname@example.org
You can also call the council's switchboard on 020 8748 3020 or 020 8753 1100 to report issues for us to investigate.
Where you are witnessing a crime and, or where you require an immediate response for an emergency, always ring 999.
- What are the priorities of the Law Enforcement Team?
The number one priority of the LET is to be the eyes and ears of the council keeping people safe.
The team seeks to drive down environmental crime and anti-social behaviour and be ambassadors for the council increasing community engagement.
- Why will the team be CSAS accredited and what is the benefit?
CSAS stands for Community Safety Accreditation Scheme.
By gaining CSAS accreditation we will:
- increase uniformed presence on the streets - CSAS accredited persons wear the uniform of their employing organisation, with an identification badge endorsed by the local police force
- be able to address issues such as street drinking, begging and dog fouling
- promote enhanced enforcement opportunities with the police
- improve the 2-way exchange of information and intelligence between agencies.
- What is the difference between the north, south and central teams compared to the tasking and night teams?
The north, central and south teams are responsible for geographic-based areas of work. The officers know their key ward residents, businesses and elected members.
The tasking and night teams are responsible for:
- supporting the ward teams
- taking on priority tasks and service requests
- supporting and leading on operations and being tasked to support ward officers progress cases.
- What does the night team do around anti-social behaviour (ASB) and how does this overlap with police work?
We work proactively with the police, but as a service we are not the police.
ASB patrols, whether undertaken in the daytime or night-time, are done in accordance with service needs and council parameters.
Staff are issued with a service uniform and personal PPE. Our service uniform is worn at all times including when we undertake ASB patrols in the evening.
The council's CCTV team (another 24/7 service) will allow for additional eyes to support officers.
- Why are there elements of parking mentioned in the job description? Will the Law Enforcement Team be merging with civil enforcement officers (CEOs)?
The service will not be doing the work of CEOs and issuing parking tickets. The role will be working in areas such as littering from vehicles, blue badge fraud and blue badge misuse.
- What are the working hours of the Law Enforcement Team?
Officers will patrol the borough nearly 24 hours a day, 7 days a week. The officer roles are permanent and full-time to 36 hours.
The service requires all staff to work shifts. Staff may advise us on their preferred choice and this will be taken into consideration alongside rota and service requirements.
- How can I identify the Law Enforcement Team?
All officers are issued their own uniform, including a red tie, high visibility jacket and hat.
PPE will include items such as:
- handheld computers
All our officers carry an H&F staff card and will be issued with a warrant card to identify them as authorised council officers.
- Will the Law Enforcement Team engage with residents?
Yes, the Law Enforcement Team have a supportive presence in the community and engage with residents to address their concerns.
The ward officers are expected to know their key residents, resident groups and businesses. As ambassadors for the council, community engagement is a key part of the role and priority alongside all other aspects of business.
- Does the Law Enforcement Team patrol the parks?
Yes, officers carry out borough-wide patrols including parks and housing estates.
We have powers within the parks to enforce bye-laws and a duty to help keep the parks safe and welcoming places for everyone to enjoy.
We work closely with the Metropolitan Police to reduce crime and anti-social behaviour problems in all H&F's parks and open spaces.
Our duties in parks include:
- high visibility uniform patrolling on foot, bicycle and vehicle
- enforcing bye-laws and public space protection orders
- the prevention and detection of crime
- dealing with anti-social behaviour
- working with residents and stakeholders to problem-solve local issues quickly and effectively
- security at events such as the Boat Race, council firework displays and Remembrance Day ceremonies
- locking major parks in the evening.
For current enquiries, residents can email us at email@example.com