Law Enforcement Team

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Image caption: Image 1: Cllr Stephen Cowan, Leader of H&F (pictured right) on patrol with LET officers

Contact the Law Enforcement Team

Email us at let.hf@lbhf.gov.uk or call us on 0208 753 1100 and select option 3.

Find specific ward team contact details 

On this page:

Meet the team

Our residents want a borough that is clean and tidy, where people can feel safe.

That is why in April 2021, H&F Council created the Law Enforcement Team (LET), one of the largest such teams anywhere in Britain.

It is a unique group of men and women acting as the council’s eyes and ears as we seek to drive down environmental crime and anti-social behaviour.

The number one priority of the LET is to help keep H&F’s residents and visitors safe.

A group of LET officers.
  • How do I recognise the LET?

    LET officers are easily recognisable by their uniform – red tie, high-vis jacket and hat – which is worn at all times.

    LET officers always identify themselves as council officers through their H&F staff and warrant cards.

    If you see them out and about and want to say hello or need help, please approach them.

    A group of LET officers in their uniform which consists of black trousers, white shirts, red tie, high vis vest with reflective grey and red checked band and hat with red and white checked band.

How does the LET work?

The service comprises 72 uniformed staff who patrol the borough day and night, 7 days a week.

There are dedicated LET officers for every ward in the borough, alongside a borough-wide control team and a night team.

H&F’s LET officers have a broad range of enforcement powers and assist all blue light services with a range of tasks.

They can:

  • obtain the name and address of offenders
  • deter any drink or drug use
  • patrol areas where drug dealing is suspected to provide a deterrent
  • issue fixed penalty notices for littering
  • tag abandoned bikes for removal
  • engage with and make referrals for rough sleepers or beggars
  • enforce by-laws and public space protection orders
  • support local businesses that are subject to youths entering threateningly in high numbers
  • lock major parks in the evening
  • enforce against anyone who has gained unauthorised access
  • manage cordons
  • assist volunteers at Covid testing sites
  • and deter anti-social behaviour and environment crime in all parks, open spaces, town centres and housing land.

WATCH THE VIDEO: H&F Leader Cllr Stephen Cowan and the LET on the White City operation

  • What are weapon sweeps and why are they necessary?

    Weapons sweeps are routine or targeted searches of particular areas like parks or housing ground, during which our officers search for any items that could be used to cause harm. This includes weapons like knives and guns but also makeshift weapons such as screwdrivers and metal poles.

    Officers will look under bushes, shrubbery or playground play equipment, using safety equipment to remove any weapons they come across safely.

    The items are placed in knife tubes and taken to the nearest police station to be logged, checked and destroyed.

    Watch BBC’s LET feature here.

    Want to request weapons sweep in your area? Please contact the LET by email on let.hf@lbhf.gov.uk.

    LET officers carrying out a weapons sweep by searching under bushes in a local park.
  • Does the LET tackle drug dealers?

    Drug dealing is a criminal offence and the remit of the Met Police. However, LET officers will patrol the areas where drug dealing is suspected to provide a deterrent.

    In addition, LET officers can compile evidence on their body cameras and share the images with the local police team to take further action.

    If you witness any drug related crimes, call 999 or report to Crimestoppers anonymously.

  • How does the LET deal with (potential) offenders?

    LET officers cannot detain offenders but work closely with our CCTV unit to monitor incidents and alert blue light services if they witness any criminal or anti-social activity.

    Once an offence is witnessed, LET officers can compile evidence, including on their body cameras and share information with the local police team to take further action.


The LET and the Metropolitan Police

LET officers work closely with the Met Police, but as a service are not the police.

H&F’s LET works proactively with all emergency services to get H&F’s residents and visitors the support they need – when they need it.

In an emergency, they can contact the police via H&F’s CCTV control room, who have a direct link to the police if they need assistance and vice versa. They are also in contact with the local Safer Neighbourhood Teams police wards and attend ward panels and residents meetings with them regularly.

The LET and local police regularly conduct joint patrols and pool their resources together to work smarter, coordinate patrol times and ensure better coverage at all times.

This collaborative approach enables the council to prevent, detect, crack down on and reduce local crime more quickly and effectively.

Read about the joint weapon sweep recently conducted at West Kensington estate in MyLondon.

WATCH THE VIDEO: Met Police work with Law Enforcement Officers to tackle crime in H&F


News from the LET

Since April 2021, our LET has:

  • taken more than 65,000 actions around the borough, including investigations in response to reports from local residents
  • launched 3800 investigations into residents’ reports of anti-social behaviour, fly tipping, unauthorised access into buildings, nuisance, etc
  • issued about 996 Fixed Penalty Notices
  • helped clear 902 instances of fly tipping and investigated around 92 instances of dog fouling
  • conducted 1,571 weapon sweeps
  • patrolled 100% of all streets in H&F
  • ran 6,284 patrols in housing estates across H&F.
Infographic showing H&F's LET first year report, details in transcript.

Read what the LET has been doing:


How do I contact the LET?

The LET is divided into north, central and south teams, alongside a borough-wide control team and a night team. There are dedicated LET officers for every ward in the borough.

Residents can email us at let.hf@lbhf.gov.uk.

You can also call us on 020 8753 1100 and select option 3 to report issues for us to investigate.

Where you are witnessing a crime and, or where you require an immediate response for an emergency, always ring 999.

For anything else, residents can email their ward team directly:

North team

The north team covers:

Team leaders are Neil Morrison and Ahmad Rafique.

Central team

The central team covers:

Team leaders are James Dismore and Ian Baron.

South team

The south team covers:

Team leaders are Ian Baron and Claire Willis.

Night team

The night team covers the whole borough and is led by Emmanuel Danso and Travis Hill.

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Image caption: Image 2: Claire Willis talking to a member of the public.
  • What is the difference between the north, south, central and night teams?

    The north, central and south teams are responsible for geographic-based areas of work. The officers know their key ward residents, businesses and elected members.

    The tasking and night teams are responsible for:

    • supporting the ward teams
    • taking on priority tasks and service requests
    • supporting and leading on operations and being tasked to support ward officers progress cases.

    Who is the LET funded by?

    The LET is funded by H&F Council.

    They form the most public facing part of the council’s record £5.6m a year investment in crime-fighting, which also includes a new first-of-its-kind Gangs Unit to tackle gang crime and protect young people.

    We’re also investing £5.4million to improve and grow H&F’s network of CCTV cameras over the next five years, and recently launched a new locally focused strategy to tackle Violence Against Women and Girls.

    VIDEO: H&F Leader Cllr Stephen Cowan talks about the Law Enforcement Team

    If this video doesn't display, please enable statistics cookies or watch it on YouTube: H&F Leader Stephen Cowan talks about the LET.

    • Why was the LET created?

      We’ve deployed 72 LET officers onto the streets of H&F because we’re determined to do everything within our power to keep the people in our borough safe.

      Police funding is the responsibility of national and regional government.

      However, cuts in police numbers across H&F combined with rising crime rates, gang crime and the number of shocking high-profile attacks against women prompted H&F Council to take the unprecedented step of investing £5.6m a year to pay for crime fighting across the borough.

      As violent crime in the UK rose and police numbers across London declined, H&F’s LET came in as an important extra force.

      VIDEO: Introducing H&F’s Law Enforcement Team

      If this video doesn't display, please enable statistics or watch it on YouTube: Introducing H&F's Law Enforcement Team.


    Frequently asked questions

    Got any more questions about H&F’s LET officers? We’ve answered some of the most frequently asked questions our residents have about the LET.

    • What are the working hours of the Law Enforcement Team?

      Officers patrols the borough day and night, 7 days a week. The officer roles are permanent and full-time to 36 hours.

      The service requires all staff to work shifts. Staff may advise us on their preferred choice and this will be taken into consideration alongside rota and service requirements.

    • Can H&F residents engage with LET officers?

      Yes.

      Our LET officers have a supportive presence in the community. They’re the council’s eyes and ears keeping people safe and ambassadors for its increasing community engagement.

      A huge part of their role is to engage with residents to learn about their concerns and address local crime and anti-social behaviour.

      The more residents work with the LET, the more local intelligence, such as location and time of day when offences occur, can be gathered, enabling the team to deter crime and nuisance through more targeted patrols.

      A LET officer engages with two residents outside Hammersmith Tube Station
    • Does the LET patrol the parks?

      Yes, officers carry out borough-wide patrols including parks and housing estates.

      We have powers within the parks to enforce bye-laws and a duty to help keep the parks safe and welcoming places for everyone to enjoy.

      We work closely with the Metropolitan Police to reduce crime and anti-social behaviour problems in all H&F's parks and open spaces.

      Our duties in parks include:

      • high visibility uniform patrolling on foot, bicycle and vehicle
      • enforcing bye-laws and public space protection orders
      • the prevention and detection of crime
      • dealing with anti-social behaviour
      • working with residents and stakeholders to problem-solve local issues quickly and effectively
      • security at events such as the Boat Race, council firework displays and Remembrance Day ceremonies
      • locking major parks in the evening.
      LET officers patrolling Wormwood Scrubs
    • What training do the LET officers undergo?

      All LET officers are Community Safety Accreditation Scheme (CSAS) trained.

      This training involves conflict management, health and safety, understanding our legislation and regulations, powers officers will work within, and the powers given to the LET by the Police under this scheme.

      This police accreditation enables officers to obtain the name and address of offenders and assist all blue light services with a range of tasks, including high visibility patrols and deterring anti-social behaviour and environment crime in all parks, open spaces, town centres and housing land.

      LET officers are also trained:

      • to direct traffic
      • to work collaboratively with internal and external partners including the council’s Gangs Unit and CCTV team, as well as the police and Turning Point, to name a few
      • in investigation skills
      • in case preparation and court procedures
      • in statement writing.

      and received:

      • equality and diversity training
      • corporate health & safety training
      • GDPR and Data Protection training
      • radio and body-worn camera training
      • extensive training in identifying adult and children safeguarding issues
      • and violence against women and girls.

       

    • What is the benefit of CSAS accreditation?

      CSAS stands for Community Safety Accreditation Scheme.

      By gaining CSAS accreditation we will:

      • increase uniformed presence on the streets - CSAS accredited persons wear the uniform of their employing organisation, with an identification badge endorsed by the local police force
      • be able to address issues such as street drinking, begging and dog fouling
      • promote enhanced enforcement opportunities with the police
      • improve the 2-way exchange of information and intelligence between agencies.

       

    • How are officers getting from A to B?

      While LET officers are routinely allocated to specific areas of the borough, they can be moved around quickly in response to incidents, sometimes by using one of the LET’s dedicated electric vehicles.