Report a problem

How to report a problem

Reporting a problem has never been easier. You can now report something as you see it, in seconds:

Report it online

Through your smartphone, using our H&F Report it app

You can also contact the Cleaner Greener hotline, 9am to 5pm Monday to Friday at:

You can report a wide range of problems, including:

  • abandoned cars, bikes and trolleys
  • broken glass, needles and syringes
  • graffiti
  • dumped rubbish and fly-tipping
  • litter and overflowing bins
  • dog mess
  • fly-posting
  • overgrown vegetation
  • broken street lights
  • missed bin collections
  • dead animals

Other ways to help

Dropping litter is an expensive habit – there’s an £80 fine for offenders

Stop burning your money - recycle

It costs more than five times as much to incinerate a tonne of rubbish than to recycle, but it costs seven times as much to incinerate contaminated recycling!

For more information on what can be recycled and when collection days are, see these pages:

Recycling collections
Rubbish collections