View PCN videos

View CCTV video footage of your alleged contravention, challenge your PCN (penalty charge notice) or pay a fine.

Manage your PCN

You will need to enter your full PCN number (including the HZ prefix) and your vehicle registration number (with no spaces) to submit a viewing request.

Compatibility and viewing problems

Most forms of software and devices are compatible and allow playback of the traffic contravention videos. However, if you experience difficulties viewing the video, these can often be resolved by using the latest version of Microsoft Windows software, an up-to-date PC and the latest version of most common browsers. It’s also suggest you check your browsers add on applications to be able to play videos. Also refreshing the page can also help. Please be aware that we do not send out DVDs for CCTV PCNs before the appeal stage. If you still have problems viewing the video after following the advice above, please email us at enquiries@lbhfparking.com, including a screen shot of the problem and a detailed explanation of the error to enable us to assist you.  

Appeals to the independent adjudicator

When an Appeal against a CCTV PCN has been made to the independent adjudicator (PATAS), the council sends a copy of the CCTV footage on DVD, to both the appeals service and the person making the appeal. You DO NOT need to send the appeals service a copy of this video. 

CCTV code of practice (pdf)