My Account

Report issues, pay bills and access lots more services by using My account.

Go to My Account

Help with registering for My Account

Services available to logged-in users

Report it

Report and track issues such as graffiti, abandoned vehicles, dumped rubbish, dog fouling, noise pollution, trading standards issues and much more.

Report it

Council tax

View your council tax details, tell us you are moving in, out of or within the borough, set up or amend a direct debit or apply for sole occupier discount.

Viewing your council tax online

Housing benefit and council tax support

Check details of your existing housing benefit or council tax support claim.

Viewing your benefits and council tax support online

Rent accounts

Manage your rent account online in My Account

Housing Online

Housing Online is for council tenants or residents who are on the housing register to bid for a home, view properties, manage contact details, receive messages, and report problems to the council. Log in to or register a My Account to access Housing Online. 

Highways licences, temporary event notice and premises licensing

Apply for skip, scaffolding, tables and chairs, crane, hoarding licences, temporary event notices and premises licences.

See licensing in MyServices

Access to the housing register

Complete an online application to join the housing register.

Planning and licensing e-alerts

Get notifications about planning and licensing applications anywhere in the borough.

Planning and licensing alerts

Get technical support with My Account

Contact My Account technical support

My Account privacy policy

My Account privacy policy

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