Resident involvement news and updates

The Resident Involvement Team aims to keep you up-to-date with what’s happening in your community and across the borough.

Residents work with us to recruit staff

We want you to help us with the recruitment of housing staff, particularly those that work closely with residents.

We recently invited residents to form a panel as part of the recruitment of a new Chief Housing Officer - one of our senior management roles.

Six residents came up with a series of questions for each candidate and provided feedback afterwards on their performance.

This worked really well, and we hope to do the same thing in the future when recruiting people who work with residents.

Want to work with us on the next set of interviews? We'd love to hear from you!

Join the resident involvement team

Join us to make your services better

There are currently two vacancies on the Investment Group, which works with officers to assess resident-led bids for improvements.

There are currently four vacancies on the Repairs Working Group, which helps us to monitor and improve every day repairs and planned maintenance works.

There are currently three vacancies on the Estate Services Working Group, which works with us to monitor and improve caretaking, cleaning, and grounds maintenance.

Want to work with us? We'd love to hear from you!

Join the resident involvement team

Connecting communities

Community Fibre and Hyperoptic have teamed up with the council to launch ultrafast broadband for council housing communities.

Community Fibre has pledged free wifi for community halls and rooms, once wiring has been installed.

We hope to be able to work with tenants and residents associations to get the most from their free connections.

White City is the first estate to benefit from access to ultrafast broadband, and more are soon to follow.

Both Community Fibre and Hyperoptic will be surveying council housing properties and then installing their cabling to areas as agreed by the council. You will receive letters to tell you more about their work.

It's all coming together nicely!

A record breaking attempt is in progress!

Council housing residents, Imperial College West London, and a local school are working to complete a 40,320-piece Disney classics puzzle, kindly donated by Ravensburger.

Each of the 10 themed sections contains 4,032 pieces.

Congratulations to Lancaster Court, Planetree sheltered housing, and Browning Court who have completed sections so far.

When all 10 sections are completed, there will be a grand unveiling of the whole puzzle put together.

We need your help with the last three sections. If you would like to get involved, please call 020 8753 6652 or email

Read more about our Disney puzzle record attempt.

Investment Group agrees Housing Estate Improvement Funding for 2018/19

The Investment Group has been busy looking at community improvement bids for the year.

The ever popular fund included bids for play areas, growing gardens, peace gardens, planting to reduce pollution, and new seating.

Funding has been awarded to:

  • Aspen Gardens Estate - installation of a green screen to protect residents from the noise and air pollution of the A4.
  • Edward Woods Estate - to create a peace garden on the estate for residents in the wake of Grenfell.
  • Lintaine Court - adding plants and seating to the outside communal area.
  • Lytton Estate - to create a rose garden.
  • Rainville Court - to transform a sunken ball court into a community garden with food growing and 'green play' for children.
  • Rosewood Square - improvements to the garden area.
  • Wood Lane - converting an unused space to a community garden and reducing anti-social behaviour.

Get Involved bulletins

Find out more about previous updates via our archive Get Involved bulletins.

Monthly e-bulletin

Quarterley Get Involved bulletin


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Contact us

020 8753 6652

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