Housing delivery partners

External partners

These are the external partners we work with and the services they provide:

1st Credit - Ethical debt collection

AA Woods - Asbestos

ABCA - Electrical testing and door entry

ACM Solutions Ltd - Provides H&F with advice pro, a welfare advice case management system

Agent Orange - Pest control services

Agilisys - IT

Aspen - Insurers

Cablesheer - Abestos

Careline - Vulnerable emergency alarms monitoring

Chigwell - Repairs and voids

EDF - Communal energy (electricity)

EE Life - Abestos

FDM - Electronic printers

H&F Direct - Income collection

Jardine Lloyd Thompson Group - Insurance brokers

K&T Heating - Repairs and voids

Language line - Translation and interpretation services

Leasehold Valuation Tribunal

Life Environmental - Asbestos

Locata Housing Services - Customer web portal for low cost homeownership

Locata Housing Services - Customer web portal to meet the council's obligations under the Homelessness Reduction Act 2010

Macintyre - Electrical testing and door entry

Mears - Repairs and voids

Mobysoft / RentSense

Pinnacle Housing Ltd - Estate services, borough wide

Pinnacle Housing Ltd - Housing management in the south of the borough


Policy in Practice

Price Waterhouse Coopers - Annual accounts audit for tenant and resident associations

Quadron - Ground maintenance

Scottish & Southern Energy - Communal energy (gas)

Stoneview - Repairs contractors

Thames Water - Communal water supply

TRAC - Asbestos

Wates - Repairs and voids

Internal partners

These are the internal partners we work with:

Corporate finance

Council tax


Housing options

Legal services

Children services

Electoral services

Other departments within Housing