Violence Against Women and Girls (VAWG)
Definition of Violence Against Women and Girls (United Nations Declaration on Elimination of Violence against Women)
Any act of gender-based violence that results in or is likely to result in physical, sexual or psychological harm or suffering to women [or girls], including threats of such acts, coercion or arbitrary deprivation of liberty.” (1993, Article 1)
- domestic violence and abuse (coercive control, economic, physical, psychological, and sexual)
- forced marriage
- faith based abuse
- harmful practices (including female genital mutilation also known as cutting)
- honour based violence
- prostitution and human trafficking
- sexual exploitation
- sexual harassment
- sexual violence and rape
Men and boys can also experience some forms of VAWG but these crimes are disproportionally perpetrated against women and girls based on their gender.
How do I contact the police?
If you are in immediate danger call the police on 999.
There are three police stations in the borough. Visit the Metropolitan Police website for more information.
Hammersmith & Fulham Police general number is 101.
Hammersmith & Fulham Police Community Safety Unit (CSU) is on 020 8246 2828 - The CSU investigates hate crimes, including domestic violence, in the borough. Officers are specially trained to deal with these crimes and there is an answer phone for out of hours calls.
- Help for women - The Angelou Service
The Angelou Partnership has been commissioned by Hammersmith and Fulham Council to deliver the borough’s Violence Against Women and Girls services.
Angelou contact details
If you would like to talk about your situation or the situation of someone you know, get in touch:
- 0808 801 0660: Monday to Friday 10am to 4pm, Wednesdays 6pm to 9pm
- 020 8741 7008: Monday to Friday 10am to 6pm, Thursday 10am to 9pm
- email@example.com or firstname.lastname@example.org
- Angelou website
Translators are available.
Outside these hours the National Domestic Abuse Helpline is available 24hrs a day on 0808 2000 247.
The Angelou Partnership can offer support ranging from increasing safety and understanding the criminal justice system, to enhancing emotional wellbeing. The partnership can support you over the phone, face to face, or in a group format depending on the needs and preferences of the survivor.
The kind of issues the partnership can help with includes:
- sexual violence or abuse, including rape and child exploitation
- domestic abuse, this includes familial as well as partner relations
- stalking and harassment
- harmful practices, such as FGM and honour-based violence
- faith-based violence
- support tailored to specific backgrounds and needs, such as ethnicity and sexual orientation.
The Angelou Partnership brings together the specialisms of ten organisations to deliver a streamlined and holistic approach to tackling issues of violence that disproportionally affect women and girls. See more information about these individual organisations:
ADVANCE: Lead organisation for the partnership. Specialists working with women who have experienced domestic abuse
Women and Girls Network: Engaging and educating younger women
Woman’s Trust: Therapeutic support for women ready to explore and recover from their experiences
Solace Women’s Aid: Holistic and empowering, working alongside survivors to achieve independent lives free from abuse
Al Hasaniya: Specialists in domestic abuse within Arabic communities
Hestia: For women who have experienced domestic abuse. Specialist in family work, refuges and group work
Standing Together Against Domestic Violence: An umbrella organisation which supports access to services and awareness raising
Galop: Working with young girls who are lesbians, bisexual, or transsexual where they have experienced domestic and sexual violence and abuse.
IKWRO - provides advice and support to Middle Eastern women and girls living in the UK facing ‘honour’ based violence, domestic abuse, forced marriage or female genital mutilation.
DVIP - With services across London, DVIP work to stop domestic violence and to reduce the harm it causes to women, children and families.
- LGBT+ support for domestic abuse
National LGBT domestic abuse helpline
0800 999 5428
Mon, Tues, Fri 10am to 5pm
Weds & Thurs 10am to 8pm
Weds and Thurs 5-8pm - online chat service – access via the website
You can make a referral or make contact via email email@example.com
Please state if it is not safe to contact you via telephone
Opening Doors London (ODL)
Support for older lesbian, gay, bisexual and / or transgender (OLGBT) people.
- Domestic abuse support for deaf and disabled people
Support for deaf people experiencing domestic abuse
Stay Safe East
Support for deaf and disabled people across London
If you are being abused or suspect someone is being abused call 020-8753 4198 - option3.
Out of hours please call 020 8748 8588.
- Information and additional support for survivors
London Survivors Gateway
0808 801 0860
Information and support for women and men who have experienced any form of sexual violence
National Centre for Domestic Violence
0800 970 2070
Can assist with urgent injunctions
National Stalking Helpline
0808 802 030
9am to 4pm weekdays except for Wednesdays when it is open 1pm to 4pm.
Modern Slavery helpline
08000 121 700
Action on Elder Abuse
0808 808 8141
0808 168 9111
0808 802 4040
For women and children
PEGS (Parental Education Growth Support)
Support for parents and professionals with child to parent abuse
Holes in the wall
For information on child to parent abuse
Other useful services
Residents may need the help and support of mental health services if they are experiencing domestic abuse or other forms of violence against women and girls. You can call the Hammersmith & Fulham Mental Health Single Point of Access for free on 0800 328 4444.
This line is open 24 hours a day, 7 days a week, 365 days a year.
116 123 or Text: 85258 (Available 24/7)
0300 012 0012
0300 123 3393
National Dementia Helpline
0300 222 1122
Information, support and advice about dementia.
Mon to Weds 9am to 8pm
Thurs to Fri 9am to 5pm
Sat to Sun 10am to 4pm
Help with drugs and alcohol
Some people use substances to cope with abuse, if you need help with drug and/or alcohol use, help is available.
The Drug & Alcohol Wellbeing Service (DAWS) continue to offer telephone support and key work sessions but due to the coronavirus can only offer face to face appointments in medical emergencies. They will continue to prescribe service users and are sending prescriptions directly to pharmacies.
All local DAWS services have been closed, except Acorn Hall in K&C where they are running a limited service.
020 8740 6815
Wellbeing Turning Point
0300 999 1212
0300 123 6600 or text 82111
- Who do I contact for housing support?
We recognise safe accommodation is vital in supporting survivors of domestic abuse, and other forms of violence against women and girls, who are fleeing domestic violence.
For housing options and advice (Monday to Friday, 9am to 5pm) please contact 020 8753 4198
For out of hours support (weekends, bank holidays and after 6pm on weekdays) please contact 0208 748 8588
Council tenants can contact their housing officers directly or through the duty lines, which are available Monday to Friday, 9am to 5pm. Face-to-face appointments are being limited and residents should try to make contact by telephone.
North 020 8753 4808 South 020 8753 4327
- Safety and security at home
The borough funds the Sanctuary Scheme which assists survivors of domestic abuse to access extra support to increase safety and security within the home.
What is the Sanctuary Scheme?
Our Sanctuary Scheme works in partnership with ADVANCE, a local voluntary agency that specialises in domestic violence advocacy, providing information, support and advice to people experiencing emotional or physical violence from their intimate (ex) partners.
The Sanctuary Scheme can help you to stay in your own home while remaining safe from abuse. The scheme helps people who have experienced domestic abuse to increase security and safety within the home and so preventing the need to leave your existing accommodation and support networks.
Anyone who is experiencing domestic abuse or is in fear of abuse can use this scheme, it doesn't matter whether you are a council tenant, private tenant or own your own home.
The scheme is monitored and administrated by the housing options and advice service. If you need information about housing options and assistance due to domestic violence, please contact us at firstname.lastname@example.org or phone 020 8753 4198 (option 1, option 1).
- How do I support children at risk?
If you are worried that a child or young person is at immediate risk, please contact the Initial Consultation and Advice team (ICAT) immediately at email@example.com or call 020 8753 6600.
If you need a service in an emergency between 5pm and 9am on weekdays or 24 hours a day at weekends and bank holidays, contact the Emergency Duty Team on 020 8748 8588
Additional support for children at risk
0808 800 5000
Challenging Behaviour Foundation
0300 666 0126
Mon-Thurs 9am-5pm and Fri 9am-3pm.
Support for parents with children with severe learning disabilities. Alternatively, families can email firstname.lastname@example.org, and CBF aim to respond within 10 working days but it might take longer over the coming weeks.
There is also the Family Carer Email Network where families are encouraged to support each other.
0808 808 3555
Support for families of disabled children, autism and or mild to moderate learning disabilities and can put you in contact with other families
0808 800 2222
Help and advice for parents
0808 808 1111
- What to do if I’m concerned about a friend or relative?
The National Domestic Abuse Helpline have information on supporting a survivor on their website. You can also call their 24-hour helpline for further guidance on 0808 2000 247.
- How are domestic homicides reviewed?
A domestic homicide is when someone is killed as a result of domestic abuse. Get further information about what happens when someone is killed as a result of domestic violence and read about domestic homicide reviews in the borough.