Hate crime

How do I report a hate crime?

In an emergency dial 999.

If it's not an emergency:

H&F Council

After reports are made to H&F Council, we will get in touch with you to make an action and support plan with the council and/or other agencies as necessary. 

Stop Hate UK

Stop Hate UK provide an alternative for people who don't want to report hate crime to the council or police. Access independent support and information, 24 hours a day, every day of the year including an LGB&T helpline. Witnesses of incidents can also report and receive support via the helpline.


What is hate crime?

Hate crime is any criminal offence committed against a person or property that is motivated by an offender’s hatred of someone because of their:

  • race, colour, ethnic origin, nationality or national origins
  • religion
  • gender or gender identity
  • sexual orientation
  • disability.

The Home Office defines hate crime as ‘any incident, which constitutes a criminal offence, which is perceived by the victim or any other person as being motivated by prejudice or hate.’

Hate crime can take many forms including:

  • physical attacks – such as physical assault, damage to property, offensive graffiti, neighbour disputes and arson
  • threat of attack – including offensive letters, abusive or obscene phone calls, groups hanging around to intimidate and unfounded, malicious complaints
  • verbal abuse or insults – offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes, and bullying at school or in the workplace.

How can I support those affected by hate crime?

You can read and share our supporting victims of hate crime leaflet (pdf 3MB)

What is the anti-hate crime strategy?

Read our anti-hate crime strategy 2019-2023 (pdf 6MB)

The strategy highlights our work on improving support for victims of hate, raising awareness of how to report hate crimes, and working with residents and professionals to build understandings of hate incidents and crime. 

How can I stand against hate crime?

We don’t tolerate hate crime in Hammersmith & Fulham and we know that you don’t either.

You can sign our pledge to show you will stand against prejudice and support victims.

What is national hate crime awareness week?

Pop-up stand in Westfield promoting national hate crime awareness week

As part of this year’s national hate crime awareness week, we delivered a variety of activities including pop-up awareness stands with the Police and local partners.

Our community safety unit delivered hate crime awareness training for staff and community partners, whilst visiting community groups most at risk of hate crime. During the week we launched our first anti-hate crime strategy which details how the council will tackle hate crime in Hammersmith & Fulham.

Further information

Sexual harassment

Sexual harassment may involve physical assault, verbal abuse or threats, damage to property or continual and unwanted sexual advances. It may come from someone you know, a partner or ex-partner, or from a stranger. Report any case of sexual harassment to the police for further advice. If you have a housing officer you can also discuss where to go for help with them. Information and support on domestic abuse

Racial harassment

Racial harassment is hostility towards people because of their colour or ethnic origin. It includes all manner of things such as physical assault, verbal abuse and name calling, threats, damage to property, racist graffiti, racist letters or posters. Report any racial harassment to the police as well as the anti-social behaviour unit as soon as possible. Every effort possible will be taken to take action against perpetrators and to help victims and witnesses. The incident will be recorded as a racist incident, as long as you inform the person you are reporting to that this is your belief. We and the police will record an incident as a racist one if the incident is perceived to be racist by the victim or any other person. Once you have made a report, you will be informed of the options that will allow the report to be progressed, and then the decision will be yours as to what action you wish to proceed with. No action will be taken without your consent. 

Harassment because of religious belief

Our borough is made up of many cultures and faiths. All residents and visitors should feel free to follow the faith they choose without being harassed. Any infringement upon these rights by others should be reported to the police. You can also report it to the anti-social behaviour unit.

Harassment of the physically or mentally disabled

People who are disabled have every right to be treated in exactly the same way as all other residents. Many of these people are classed as 'vulnerable' in housing law and we have a legal responsibility to protect their interests. You can discuss any concerns with your housing officer.


Lesbian, Gay, Bi, Trans and Questioning individuals have the same rights to live freely from harassment as other residents, and any form of harassment on the basis of their sexuality (or preceived sexuality) will be treated robustly.

Useful contacts and services

Advice, support and counselling services

Black minority service

Metropolitan police advice on hate crime


Lesbian, gay, bisexual and transgender

  • Switchboard - LGBT help
    LBGT+ helpline, part of Switchboard – 0300 330 0630
  • Galop - provides hate crime, domestic abuse and sexual violence support services to LGBT+ victims or survivors online, by telephone, email, text and WhatsApp

HIV and Aids

The True Vision website gives more information about reporting hate crime.