How do I support domestic abuse victims during the coronavirus outbreak?
The coronavirus outbreak brings new challenges for people living through domestic abuse, however support is still available in H&F. See Supporting domestic abuse victims during the coronavirus outbreak
How do I contact the Police?
If you are in immediate danger call the police on 999.
There are three police stations in the borough. Visit the Metropolitan Police website for more information.
Hammersmith & Fulham Police general number is 101.
Hammersmith & Fulham Police Community Safety Unit (CSU) is on 020 8246 2828 - The CSU investigates hate crimes, including domestic violence, in the borough. Officers are specially trained to deal with these crimes and there is an answer phone for out of hours calls.
What is the Violence Against Women and Girls Strategy?
An overview of the wide range of actions Hammersmith & Fulham Council will be taking towards its strategy of ending violence against women and girls.
The 2015-2018 VAWG Strategy has been extended by a year to March 2019. The following addendum should be read in conjunction with the current VAWG Strategy. The Violence Against Women and Girls Strategy and Addendum are being extended to 2020-2021 due to Covid-19.
The Angelou Partnership
The Angelou Partnership has been commissioned by Hammersmith and Fulham Council to deliver the borough’s Violence Against Women and Girls services.
The Angelou Partnership can offer support ranging from increasing safety and understanding the criminal justice system, to enhancing emotional wellbeing. The partnership can support you over the phone, face to face, or in a group format depending on the needs and preferences of the victim.
The kind of issues the partnership can help with includes:
- sexual violence or abuse, including rape and child exploitation
- domestic abuse, this includes familial as well as partner relations
- stalking and harassment
- harmful practices, such as FGM and honour-based violence
- faith-based violence
- support tailored to specific backgrounds and needs, such as ethnicity and sexual orientation.
The Angelou Partnership brings together the specialisms of ten organisations to deliver a streamlined and holistic approach to tackling issues of violence that disproportionally affect women and girls. See more information about these individual organisations:
ADVANCE: Lead organisation for the partnership. Specialists working with women who have experienced domestic abuse
Women and Girls Network: Engaging and educating younger women
Woman’s Trust: Therapeutic support for women ready to explore and recover from their experiences
Solace Women’s Aid: Holistic and empowering, working alongside survivors to achieve independent lives free from abuse
Al Hasaniya: Specialists in domestic abuse within Arabic communities
Hestia: For women who have experienced domestic abuse. Specialist in family work, refuges and group work
Standing Together Against Domestic Violence: An umbrella organisation which supports access to services and awareness raising
Galop: Working with young girls who are lesbians, bisexual, or transsexual where they have experienced domestic and sexual violence and abuse.
IKWRO - provides advice and support to Middle Eastern women and girls living in the UK facing ‘honour’ based violence, domestic abuse, forced marriage or female genital mutilation.
DVIP - With services across London, DVIP work to stop domestic violence and to reduce the harm it causes to women, children and families.
Angelou Partnership contact details
If you would like to talk about your situation or the situation of someone you know, get in touch:
- 0808 801 0660: Monday to Friday 10am to 4pm, Wednesdays 6pm to 9pm
- 020 8741 7008: Monday to Friday 10am to 6pm, Thursday 10am to 9pm
- email@example.com or firstname.lastname@example.org
- Angelou website
Translators are available.
Outside those hours the National Domestic Abuse Helpline is available 24hrs a day on 0808 2000 247.
Who do I contact for housing support?
If you need information about housing options and assistance due to domestic violence, please contact us at:
145 King Street
London W6 9XY
020 8753 4198
Safety and security at home
The borough funds the Sanctuary Scheme which assists survivors of domestic abuse to access extra support to increase safety and security within the home.
What is the Sanctuary Scheme?
Our Sanctuary Scheme works in partnership with ADVANCE, a local voluntary agency that specialises in domestic violence advocacy, providing information, support and advice to people experiencing emotional or physical violence from their intimate (ex) partners.
The Sanctuary Scheme can help you to stay in your own home while remaining safe from abuse. The scheme helps people who have experienced domestic abuse to increase security and safety within the home and so preventing the need to leave your existing accommodation and support networks.
Anyone who is experiencing domestic abuse or is in fear of abuse can use this scheme, it doesn't matter whether you are a council tenant, private tenant or own your own home.
The scheme is monitored and administrated by the housing options and advice service. If you need information about housing options and assistance due to domestic violence, please contact us at email@example.com.
How do I support children at risk?
Anyone can contact children's services if they are worried that a child may be at risk. Our contact and assessment service are told about cases of possible abuse or neglect by teachers, doctors, health visitors and members of the public.
Please contact family services at:
020 8753 6600
Out of hours service: 020 8748 8588
What to do if I’m concerned about a friend or relative?
The National Domestic Abuse Helpline have information on supporting a survivor on their website. You can also call their 24-hour helpline for further guidance on 0808 2000 247.
How are domestic homicides reviewed?
A domestic homicide is when someone is killed as a result of domestic abuse. Get further information about what happens when someone is killed as a result of domestic violence and read about domestic homicide reviews in the borough.
Which other organisations can offer support?
Contact the following organisations to get further help and advice about domestic abuse.
English National Domestic Violence Helpline
0808 2000 247
For women and children
Men’s Advice Line
0808 801 0327
0808 802 4040
Opening Doors London (ODL)
Support for older lesbian, gay, bisexual and / or transgender (OLGBT) people.
How do you change your name?
Please visit the GOV.UK website to change your name by deed poll.